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Topic-icon Can't get facebook comments to show in articles

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14 years 2 months ago #21141 by chenau
I have configured this as in the instructions but I cannot get this to display in my articles.

Any idea what I am doing wrong?

I have changed the setting and activated all of the plugins.

www.edibleartistsnetwork.com

joomla 1.5
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14 years 2 months ago #21148 by mtk

chenau wrote: I have configured this as in the instructions but I cannot get this to display in my articles.

Any idea what I am doing wrong?

I have changed the setting and activated all of the plugins.

www.edibleartistsnetwork.com

joomla 1.5

Hello Cheryl,
looking at the source code of your website we can see there is some code posted 2 times, which might cause the problem:
(function(d){

     var js, id = 'facebook-jssdk'; if (d.getElementById(id)) {return;}

     js = d.createElement('script'); js.id = id; js.async = true;

     js.src = '//connect.facebook.net/en_GB/all.js';

     d.getElementsByTagName('head')[0].appendChild(js);

    }(document));

are you using any other FB (or social) plugin?
if so, try disabling it and see if that helps.

Mati
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14 years 2 months ago #21201 by chenau
Thank you that worked.

How do i get this to work with Zoo, Mosets, zap calendar, hwd photo gallery, and ads manager?
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14 years 2 months ago #21217 by chenau
Can someone please please help me.

Now this component sent about 100 posts to one of our facebook users facebook wall.

Can i please communicate in private to that you can look at my site and i will give you the user name and password.

I cannot get this to work right.
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Support Specialist
14 years 2 months ago #21219 by alzander
Cheryl,
Feel free to private message me the URL of your site. You can PM me by clicking the arrow under my name (<---) and hitting the mail icon.

JFBConnect only posts messages on login and registration (if enabled), and even then, there are checks to make sure the same message isn't posted twice. Please let us know what message was posted so that we can look into why that would have happened.

As for integration into other extensions, we don't automatically integrate with every other component out there, as that'd be impossible. However, there are a few easy ways to add social features to other areas of your site. The JFBC Modules are the easiest. Simply enable the JFBCLike module (for instance) on the menu item of Zoo and set it's position. That will show on all of your Zoo content.

For tighter integration, you can also modify the templates of those extensions and add the appropriate tag for whatever feature you want to add, like {JFBCLike} for the Like button or {JFBCComments} for the comment box.

Hope that helps,
Alex
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Support Specialist
14 years 2 months ago #21266 by alzander
Cheryl,
Sorry for the delayed response. Thanks for sending the info about your site. I disabled the sh404 Social Plugin, which conflicts with JFBConnect by re-including the Facebook Javascript library and doing some other things that cause issues.

Please test again and let us know if you still have issues. If so, please let me know a page that does work and another that doesn't. Otherwise, it's difficult to locate the issue.

Thanks,
Alex
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