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Topic-icon Login fail IE 7-9

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14 years 2 months ago #20717 by virsam
Login fail IE 7-9 was created by virsam
Hi everybody,

When I try to login with facebook in IE. I get a blank popup window with the url referring to the URL
www.travelspecs.com/Travel-Tips/?fb_xd_f...main=travelspecs.com

and IE Error message
Message: Unable to get value of the property 'FB': object is null or undefined
Line: 12
Char: 3272
Code: 0
URI: connect.facebook.net/en_GB/all.js

Can somebody help me?
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Support Specialist
14 years 2 months ago #20725 by alzander
Replied by alzander on topic Login fail IE 7-9
Virgil,
There are a few reasons this can occur, and most are very easy to fix. First, can you let us know what version of JFBConnect you're using?

Also, please post from the account you subscribed from. Priority support is for subscribers only.

Thanks,
Alex
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14 years 2 months ago #20949 by kraio
Replied by kraio on topic Login fail IE 7-9
Hello there!
I have the same exact issue.
I am running a JFBConnect version 4.0.2 and Joomla version 1.5.25
It's very weird. the behaviour changes from PC to PC. How is that possible?

Regards,

Daniele

p.s.
I checked out the error.log of joomla and i found a PHP Notice: Undefined variable: return in /var/www/xxx/web/components/com_jfbconnect/libraries/facebook.php on line 159.
The problem in my opinion is related the the issue i am facing. On the front end i sometimes receive the following error message: "We were unable to retrieve your Facebook account information. Please try again". This message is thrown in loginregister.php line 121 if the validateToken return false.
ValidateToken is the function that fails because of the undefined variable "return".
Hope this help.

Regards,
Daniele
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Support Specialist
14 years 2 months ago #20962 by alzander
Replied by alzander on topic Login fail IE 7-9
Daniele,
I'm sure we can help you further with the issue, but it's not a common one that we've heard of. Can you please post from the account you subscribed from. Priority support is for subscribers only.

Thanks,
Alex
The topic has been locked.