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Topic-icon Blank on login

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14 years 2 months ago #20389 by fb_736110816
Blank on login was created by fb_736110816
Hi,

I've recently installed JFBConnect on my site and I'm trying to make a new user login but the second step of the login is blank. The URL is www.bbite.com/es.
Attached screenshot for reference.

Thanks.
Ming
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14 years 2 months ago #20391 by mtk
Replied by mtk on topic Blank on login

fb_736110816 wrote: Hi,

I've recently installed JFBConnect on my site and I'm trying to make a new user login but the second step of the login is blank. The URL is www.bbite.com/es.
Attached screenshot for reference.

Thanks.
Ming

Hello,
have you followed the Configuration Guide , have a FB APP and JFBC is showing green Vs in it's initial page?

Mati
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14 years 2 months ago #20445 by fb_736110816
Replied by fb_736110816 on topic Blank on login
Hi,

Yes I've followed the steps on the guide. I've attached here my FB App configuration. It's correct right?

I've found that the login works on my admin login page and Jomsocial page but not the Home page.

Thanks.
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Support Specialist
14 years 2 months ago #20474 by alzander
Replied by alzander on topic Blank on login
Ming,
Not sure why it's not working on the main page, but I see on the JomSocial page that you still have their Facebook Connect integration enabled. Within JomSocial, the Facebook integration should be disabled as that will interfere with JFBConnect. You can read more about how to properly integrate with JomSocial below:
www.sourcecoast.com/jfbconnect/docs/thir...ration-for-jomsocial

Can you disable that and check that no other Facebook extensions are loaded and enabled on your site? If you still have issues on the main page then, let us know and we'll do what we can to help you figure it out!

Thanks,
Alex
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14 years 2 months ago #20492 by fb_736110816
Replied by fb_736110816 on topic Blank on login
Hi Mike,

I've disabled the Jomsocial plugin as well as removed the FB ID in the configuration. The same error occurred before I installed Jomsocial. I installed it to test if I configured my FB App correctly. So apparently it's correct since in both instances I am able to connect the user FB from all pages cept the front page. Let me know if you need any other info.

Thanks
Ming
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14 years 2 months ago #20495 by mtk
Replied by mtk on topic Blank on login

fb_736110816 wrote: Hi Mike,

I've disabled the Jomsocial plugin as well as removed the FB ID in the configuration. The same error occurred before I installed Jomsocial. I installed it to test if I configured my FB App correctly. So apparently it's correct since in both instances I am able to connect the user FB from all pages cept the front page. Let me know if you need any other info.

Thanks
Ming

Hello,
could it be that in the FB App you have set www.bbite.com and not www.bbite.com/es?

Mati
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14 years 2 months ago #20578 by fb_736110816
Replied by fb_736110816 on topic Blank on login
Hi Mati,

I've set the site URL to www.bbite.com/es/ that's why the button works on other parts cept the home page.

Thanks
Ming
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14 years 2 months ago #20605 by mtk
Replied by mtk on topic Blank on login

fb_736110816 wrote: Hi Mati,

I've set the site URL to www.bbite.com/es/ that's why the button works on other parts cept the home page.

Thanks
Ming

Hello Ming,
yes that was clear.

my question was, what have you set the URL to be in the FB APP?

Mati
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14 years 2 months ago #20772 by fb_736110816
Replied by fb_736110816 on topic Blank on login
Hi Mati,

Yes. I've set it to be www.bbite.com/es/. That's why the button works on other pages of the site. Not sure why it doesn't work only on Home page.

Thanks
Ming
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14 years 2 months ago #20774 by mtk
Replied by mtk on topic Blank on login

fb_736110816 wrote: Hi Mati,

Yes. I've set it to be www.bbite.com/es/. That's why the button works on other pages of the site. Not sure why it doesn't work only on Home page.

Thanks
Ming

Hello,
could you please attach a screenshot of the general JFBC admin page?

Mati
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