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Topic-icon Login Button Shows double image

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14 years 3 months ago #19613 by felray
url www.SphynxMP.com/index.php

Login button looks like 2 buttons overlapping. When I click it, I receive "An error occurred. Please try again later" msg. How do I fix this?
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14 years 3 months ago #19616 by alzander
Felicia,
The button is tall because the text is wrapping. You can either set the login button size to "Small" in the SCLogin module or you can shorten the Login With Facebook text in the JFBConnect language file.

I just tried to login and didn't see any error message. I was properly brought to the Login or Register page where my email address was fully filled out.

If you're still having the problem, please let us know what browser you're using. You may also want to try logging in with a different Facebook account to see if that helps.

Alex
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14 years 3 months ago #19620 by felray
Will you give me precise instructions on how to change the height of the button and what it should be changed to? i have VERY limited experience with all of this.

You said that when you click the button, you are able to receive the registration page. How is that? I have had at least 2 others try it, I have tried multiple times and we all get the same msg from different computers. Again, please send me detailed instructions on the above.
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14 years 3 months ago #19621 by felray
Here is the link to the error msg I receive when I click the login button. It pops open and has a facebook logo on it as well. My API is correct, or the other features of your component would not work properly and at this time, they do.

www.facebook.com/dialog/oauth?api_key=35...user_status&sdk=joey
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14 years 3 months ago #19622 by alzander
For the Facebook button, from the Module Manager, edit the SCLogin Module. Change the "FB Login Button Size" setting to Small or Icon Only.

The error you're getting is because you're visiting the site without www, but you linked to the www version above. You'll need to edit your Facebook Application and set the "App Domain" to SphynxMP.com

Hope that helps,
Alex
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14 years 3 months ago #19727 by felray
Alex,

I was able to get this working...thank you. Here is my next issue...

I tried to follow your previous instructions to use the JFBConnect registration page instead of the default page in Joomla or Jomsocial. Here is what my registration page now looks like www.sphynxmp.com/index.php?option=com_co...=register&Itemid=257 , which is all wrong!!! This page is accessed from the frontpage of the site when the user is asked to create an account.

Also, the front page of the Jomsocial webpage still looks like this www.sphynxmp.com/index.php?option=com_co...w=profile&Itemid=255 This page is accessed when someone clicks on the "My Profile" tab on my site when they are not logged in. It is also displayed if the user logs out while in Jomsocial and want to reenter without going to the homepage first.

I have two different registration pages and I need ONLY ONE registration page that allows users to register WITH or WITHOUT Facebook. Please help me fix ASAP. Again, I would like to stress that I have very limited knowledge with registering code, so please send me specific instructions, or I can send you an admin login (which is my preference). I am really nervous about changing code. So far every time I have tried, I have screwed up something drastically.
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14 years 3 months ago #19728 by felray
Please see the post I just submitted before addressing this one. I have followed the below instructions I found from another post in the forum...I have looked for: templates/<YOUR_TEMPLATE>/html/com_user/register/default.php . I am using JA Quartz and I do not see com_user/register/default.php in my files. Please allow me to create a login for you so that you can fix this issue for me now. I understand that you do not prefer logging into someone's site, but I have attempted to do it on my own and I am obviously unable to fix it. I think JFB has some really great features, but it is a pure headache for me to try to figure it out and in order to receive help, I can't speak to someone on the phone, I have to login, send a request and then wait....FRUSTRATING!!! It has been 2-3 days since I made my purchase and I am beyond annoyed. Once it is fixed, I would appreciate a step by step on how to fix it so that I can duplicate the steps if I need to in the future. Thanks in advance.

Your forum instructions to another user with same issue:
To add the Register With Facebook button, you'll want to create a template override for the default Joomla registration page. To learn more about template overrides, see the bottom article on the page below

The specific override you'll want is to copy the file below:
/components/com_user/views/register/tmpl/default.php
to
/templates/<YOUR_TEMPLATE>/html/com_user/register/default.php

Once there, edit the new file and add {JFBCLogin} wherever you want the button to show. JFBConnect will replace that with the "Login with Facebook" button.
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14 years 3 months ago #19733 by alzander
Felicia,
The registration page you posted looks to have a PHP error on it. That's why the rest of the template isn't rendering. If you go into the Global Configuration area of Joomla, you can set Error Reporting to Maximum and that should help locate the problem with the changes you made.

Before we get into the other Login page from JomSocial, let's fix the main registration page. If we take things one step at a time, things get less confusing and more focused, which makes for easier diagnosis of problems (and hopefully more experience in learning what's going on).

As for the default.php file you're looking for, that's called a template override. As stated in the post, you'll need to create that directory and copy the file from /com_user/views/register/tmpl/default.php to that directory. It won't be there automatically.

However, I don't think you need to make that change because you're using JomSocial anyways. That change is if you're using Joomla's registration process, not JomSocial. If you followed the instructions in the JomSocial Integration Guide for the Registration page, you created the template override that you need already. Just modify that file and forget about the other post you read.

Once you enable error reporting, hopefully that will help us narrow down the issue and fix that page. If you know the changes the made, you're free to post them here as well for us to see what might be wrong.

Regarding phone support, it's simply not possible. We already have staff in multiple timezones to be able to provide 24 hour responses to the forums. We've investigated what it would take for phone support to do the same, and to always be on call, it would require either a subscription rate of about $150 or an additional support fee of about $40-50 / hour. That's not something most users would appreciate. If this is beyond what you are looking for, we'd highly recommend having a developer on hand to help or be patient with our forum support. You can utilize us as much as you want, and your subscription is for 6 months. For $50, that's the best support you can buy.

Best of luck, and let us know how it goes,
Alex
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14 years 3 months ago #19734 by felray
Okay, I went to the global config and set it to maximum and now I have an error at the top of my site:

Notice: Trying to get property of non-object in /home/sphynxm1/public_html/plugins/system/nnframework/helpers/parameters.php on line 106

It is the only error showing...what does it mean?
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14 years 3 months ago #19735 by alzander
That error is something being caused from a NoNumber extension, not from JFBConnect. Not sure what that is.

On further investigation, it seems like a weird setting in your menu item. If you go to that Registration Page without the ItemId in the URL, it looks fine:
www.sphynxmp.com/index.php?option=com_community&view=register

I'd check to see if you mis-configured the menu item in some way. I still don't see the "Login With Facebook" button on that page, not sure if that's what you were trying to add, but if you can tell us what you did, that will help us understand what's going on.

Thanks,
Alex
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