× Joomla Facebook Connect support forum

Topic-icon Custom Facebook Fans Not working - [solved]

Active Subscriptions:

None
14 years 3 months ago #19062 by Ivan
Alex,

After installing 4.1.2. I noticed that the page wont render

{JFBCFan height=200 width=700 colorscheme=light href=http://www.facebook.com/pages/Mysite/102875659 show_faces=true stream=false header=false border_color=#CCCCCC}

Any reason why this might be failing? Im PM you the link
The topic has been locked.
Active Subscriptions:

None
14 years 3 months ago #19091 by mtk
Hello Alex,
are you getting any errors displayed on the page?
could you please give us a link to were this code is placed?

Mati
The topic has been locked.
Active Subscriptions:

None
14 years 3 months ago #19119 by Ivan
Did you see the link I sent you?
The topic has been locked.
Support Specialist
14 years 3 months ago #19128 by alzander
Ivan,
It's also possible that we're not parsing out the #CCCCCC in your code properly. Can you try changing it to "border_color=silver" and see if that helps?

The only other possibilities we can think of are:
* If you have caching enabled, which can prevent the tags from being replaced entirely if configured wrong. If so, can you disable all caching in Global Config and the System plugin and see if that fixes things. If so, let us know and we can help you re-enable it.
* If you've set a "Render Key" in the Social Configuration - Misc tab, you'll need to make sure you include that in the tag like {JFBCFan ... key=1234}

Alex
The topic has been locked.
Active Subscriptions:

None
14 years 3 months ago #19159 by Ivan
Hey Alex, I did have the admin render key, so i removed it and now the tags are rendering. Thanks
The topic has been locked.
Support Specialist
14 years 3 months ago #19166 by alzander
No problem, glad that's all it was.

Alex
The topic has been locked.
Active Subscriptions:

None
14 years 3 months ago #19167 by mtk

Ivan wrote: Hey Alex, I did have the admin render key, so i removed it and now the tags are rendering. Thanks

Sorry, I missed the link you sent through PM.
glad to hear the problem was solved.
The topic has been locked.