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Topic-icon error when clicking profiles

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14 years 4 months ago #18729 by johngrantharvey
please find the attached. when i click "Profile" tab the page looks like this. i'm not able to save what changes i have done,

recently i upgraded to 4.1.2 version.
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14 years 4 months ago #18736 by alzander
A page like that means that there's a PHP error on the page. Can you go to the Global Configuration area and set Error Reporting to Maximum. Visit the profiles page again, and look for bold black text. Let us know what the error is, and we should be able to help more.

Thanks,
Alex
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14 years 4 months ago #18993 by johngrantharvey
i got few error messages in the profile page and they are

Notice: Undefined variable: isOwner in /home/tennisbo/public_html/modules/mod_jomProfileMenu/tmpl/default.php on line 14
Notice: Undefined variable: actions in /home/tennisbo/public_html/modules/mod_jomProfileMenu/tmpl/default.php on line 15
>
Notice: Undefined variable: isOwner in /home/tennisbo/public_html/modules/mod_jomProfileMenu/tmpl/default.php on line 16
Notice: Undefined variable: ownerUserID in /home/tennisbo/public_html/modules/mod_jomProfileMenu/tmpl/default.php on line 44
Notice: Undefined variable: view in /home/tennisbo/public_html/modules/mod_jomProfileMenu/tmpl/default.php on line 44

Edit Profile page:
Notice: Undefined variable: ownerUserID in /home/tennisbo/public_html/templates/style/html/com_community/global.include.php on line 19
Notice: Undefined variable: ownerUserID in /home/tennisbo/public_html/templates/style/html/com_community/global.include.php on line 87
Notice: Undefined variable: ownerUserID in /home/tennisbo/public_html/templates/style/html/com_community/global.include.php on line 94
Notice: Undefined variable: ownerUserID in /home/tennisbo/public_html/templates/style/html/com_community/global.include.php on line 101
Notice: Undefined variable: ownerUserID in /home/tennisbo/public_html/templates/style/html/com_community/profile.include.php on line 11
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Support Specialist
14 years 4 months ago #19009 by alzander
John,
We had a server issue yesterday and lost a few posts. I just wanted to make sure this one had a response so we could help you if you're still having issues.

The Notice's you mention above are related to mod_jomProfileMenu and JomSocial itself. I'm not sure what jomProfileMenu is, or why it's throwing the notices, but if you can disable that extension temporarily to see if that helps, it may help narrow down the issue.

Also, if the page isn't loading fully, it's not because of Notices. There should be an Error someone on the screen. That will really be necessary to figure out what's preventing the page from loading.

Thanks,
Alex
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