JFBConnect

Usually, that's caused when the Facebook Javascript library isn't loading properly. Usually, that happens when a user specifies their own language string in the Facebook API tab of JFBConnect. If you've set a language override, please try removing it. If you haven't set one, please try setting the override to "en_GB" (for now) and see if that fixes it. If so, feel free to try different language locales for your needs.

If none of that helps, please post (or private message) the url of the site with the problem, and we'll gladly investigate further.

Thanks,
Alex

Paul,
Are you the original poster, or are you just having a similar issue to the user that originally posted the problem? Either way, it's best if you can post from the account you subscribed from so it's easier to know your subscription status and look up any previous posts/issues you may have had.

For your current issue, I'm really not sure what the problem is. Can you tell us the version of JFBConnect and Joomla you're using, and we can hopefully give you some advice.

Thanks,
Alex

Paul,
Thanks for posting from the account you subscribed from. I added your subscription to the Pauvan account as well so you can post from either going forward without us pestering for your account info.

As for your issue, a white page error means that there is a PHP error happening somewhere on the site. With JFBConnect, this is usually caused if PHP's cURL extension is not enabled. There are other possible causes, but this is most likely. To narrow it down though, can you please go to the Global Configuration area of Joomla and set "Error Reporting" to Maximum. Then, recreate the white page. There should be a PHP error message on the screen. Please post that back here and we can help you determine the best course of action from there.

Thanks, and we'll do what we can to get you going soon,
Alex

Paul,
Still not sure, honestly. A white page is almost always a PHP error. Either way, for both of those plugins, simply enabling them doesn't perform any cURL operations.. we don't try to fetch things from Facebook on every page load, or that would be a big burden on your site.

Can you try the following:
* Disable all other JFBConnect plugins, especially the JFBC Profile plugins
* Go to the JFBConnect Configuration area.
* Hit "Apply" (even if you don't change any settings). This will refresh our configuration settings in case some bad value was written.
* Re-enable the JFBCSystem, then authentication, then user plugins
* If that works, enable the Content plugin
* If that works, enable any JFBCProfile plugins you need.

If it breaks with a white page along the way, my guess is that your server is not allowing Joomla to overrwrite it's error display settings (preventing the error from showing). Do you know where the error logs for your site are located? Any PHP errors should also be logged, its generally just easier to display them though. That error will really help.

However, you can also try to simply re-install JFBConnect. Just use the Installer and do it again like it's brand new. It will refresh all the files, but leave your configuration settings intact. Then, go through the same steps above.

Really hope something there gets you going!
Alex