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Topic-icon JBCFan and JBCRecommendation modules problems

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14 years 6 months ago #16392 by gabitu
Hi,

I enabled those two mentioned modules and the layout display is less that attractive under Mozila Firefox, please see image attached. However, under IE works well...

Also the JBCFan doesn't displays FB profile pics, it shows only the stream...

Please check and advise. Thank you!
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14 years 6 months ago #16403 by alzander
Both of those modules have a width setting. I don't know what the minimum width allowed is, but it's possible you're trying to go below that. Can you try changing the width setting, both larger and smaller, to see if that makes a difference? If it grows, but never goes shorter, then you're simply putting it in too small of a column.

As for the FanBox not showing the profile pics, it's a similar issue with the height. To have the faces show, with the stream and the header as well, the minimum height (I believe) is 500px. You'll need to either disable some of the other features, or increase the height so that they show at the bottom.

Hope that helps,
Alex
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14 years 6 months ago #16465 by gabitu
Hi,

Nothing to do with FCBConnect module sizes, was a problem with my left position, it was fixed to 188px, I increased to 220px now and both Like and Recommend modules are displayed OK in Firefox, Chrome, Safari, Opera, Android....Strange enough IE (both 8 and 9) was smart enough to automatically increase the left position size to fit the modules, why the other browser can't do that is a mystery....

Thanks,
Gabriel
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Support Specialist
14 years 6 months ago #16475 by alzander
Gabriel,
Great to hear you got it. Not sure what is up with the template not resizing.. every browser behaves differently, and you're definitely wise to be doing that testing.

Anyways, glad it's going. Should you need anything else, just let us know!
Alex
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