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Topic-icon Login with facebook not working at all

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14 years 7 months ago #14728 by ס
After defining with your tutorial on sourcecoast nothings happens after login in with facebook with new users. After first login try no matter what's the browser, it gets stuck and inform of cookies acceptance problem which after prevents from even browsing my website. This situation is fatal for my audience.
I'm using community builder integration with e-mail confirmation! and I think this causing conflicts.
User try to login with FB, he's redirected to this page where he can choose to create new account or link to an exiting joomla account. When trying to create new and ACCEPT TERMS AND CONDITIONS (which is important to me), browser get stuck in a loop. An activation email is being sent at the same time to the user by community builder (comprofiler). User needs to confirm, and without any notice that an confirmation email is being sent, user won't check his mailbox.
Unfortunately, this causing very bad login\registering process, which eventually prevent people from navigating my website (since most common internet users don't know how to clean\delete cookies) nor registering.
should I provide any further info?
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Support Specialist
14 years 7 months ago #14737 by alzander
That definitely doesn't sound correct. We haven't heard of issues with cookie acceptance before. Can you please post (or private message) me a link to your site with the problem so that I can test what's going on.

As for the email confirmation, there should be a system message (in a blue box) that tells the user to check their email. Alternatively, you can use the New User Redirection setting of JFBConnect to redirect the user to a Joomla Article (or other page) which lets them know to check their email address.

Hope that at least gets you started.

Thanks,
Alex
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14 years 7 months ago #14785 by ס
Hi Alex,

Thanks for your replay. I got it working now and I have several questions:
1. I got scrambled "Login with Facebook" image when using the JFBlogin module.
2. {JFBClogin} doesn't seem to work quite well for me, only when using custom image button.
3. I use Community Builder. When I mark "Facebook User Only" - do I get informed as users login in for the first time via email notification?
I'll send you private massage with domain address regarding those issues.

Thanks very much!
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Support Specialist
14 years 7 months ago #14803 by alzander
1) The 'scrambled' image is likely because the Login text is too long. Facebook's standard background image only expects this to take up 1 line. If it wraps to multiple lines, then the image can look weird.
2) I'm not sure what you're saying here. Why doesn't it work? Are you using the login button with custom image from the article below, or did you mean something else:
www.sourcecoast.com/jfbconnect/docs/common-support-questions
3) For CB, you should get the normal new user registration emails regardless of the "New User Creation" mode that you've selected. If you're not, let us know.

Thanks,
Alex
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14 years 7 months ago #14813 by ס
Hi Alex,

1. How do I change text on login button? Isn't it something that automatically (and language change) configured by Facebook?
2. Login works fine, except getting a notification email notifying new user logged in with Facebook.

Thanks
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Support Specialist
14 years 7 months ago #14829 by alzander
The text on the Login Button is defined in the xx_YY.com_jfbconnect.ini file for your specific language. That's in the /language/xx_YY/ folder for your language. Most of the other social widgets automatically do translate, but the Login button does not.

As for the new user email, I just tried to register. The first time I filled out the JFBConnect registration form, I immediately got the following error on a blank white page:
Illegal key characters in global data
From a quick search, that seems to be an error from JHackGuard. I don't know about this extensions, but you may need to modify it to not interfere with JFBConnect as we do a lot of communication with Facebook, and changing that communication can cause problems.

I then tried to register again, and everything seemed to go well. I got the below email, which I can't read.. but hopefully this helps:

היי Alex Sourcecoast,
ברכות על הצטרפותך לקהילת הסקטצ'אפ העברית הראשונה!
אלו פרטי הרשמתך:
דוא"ל : -myemail-
שם משתמש : -myusername-

תודה ונתראה בפורום!

צוות Israel3D
קהילת הסקטצ'אפ העברית הראשונה

לתשומת ליבך: הודעה זו הינה הודעה אוטומטית מאתר אתר הבית של קהילת הסקאטשאפ הישראלית (www.israel3d.co.il).

I believe that's the CB new user email, but I could be wrong. Let us know.

Alex
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14 years 7 months ago #14857 by ס
Hi Alex Thanks for check in in with my website.

Another issue is the Login button. I changed the xx-YY language text to 3 words in Hebrew and it just wont show the "F" of facebook small logo that indicates this is a well known and established service. 3 words is on one line and I can't figure out what preventing the "f" from showing up as the login button automatically suppose to show the proper size of the "f" image.

Thanks!
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Support Specialist
14 years 7 months ago #14867 by alzander
I think the issue is that you haven't specified a dir="rtl" around the login button. You currently specify dir="rtl" in a lot of places on your page. Ideally, you'd just add that tag to the opening html tag in your template so that it's inherited everywhere. Please try to do that, or wrap the module in a dir="rtl" tag, and see if that works for you.
Either way, let us know!

Thanks,
Alex
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14 years 7 months ago #15138 by ס
Hi Alex,

Tried manipulating text so it would appear properly with no luck.
I don't have the sufficient knowledge to wrap a div for RTL the {JFBCLogin} module.
Please have a look and we'll proceed from that point.
no "F" image appears:
File Attachment:


Thanks
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Support Specialist
14 years 7 months ago #15144 by alzander
The best thing to try would be to modify your template with the dir="rtl" tag. To do so, go to:
/templates/<YOUR_TEMPLATE>/index.php

Toward the top of that file , you'll see the <html ...> tag. Anywhere in that tag, add the dir="rtl".

Hope that makes sense, and works, but if you need more help, just let us know.

Thanks,
Alex
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