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Topic-icon Problems With Login ONLY on IE

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14 years 8 months ago #14313 by leilan
I am having issues with the Facebook Connect login.. When i use Firefox or Safari It logs me in with no problems,
www.nolanitelife.com/photos/

This is the URL, i am showing no errors on the page i press Login with Facebook and the pop up window comes up put your user name and password in and then it refreshed the page but you are not logged in. Can you please help us out with this problem. i saw this posted in another thread buy was not able to reply to it.

Thanks,
Leigh
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14 years 8 months ago #14324 by alzander
Leigh,
There's another extension running on that page that's including and initializing the Facebook Javascript library. You can only have one extension doing this on a page, and the other extension is actually doing it the 'old' way, that Facebook no longer recommends. This is causing a conflict and preventing JFBConnect from recognizing that a user is even connected.

The Login With Facebook button that you're using in the top right is coming from this extension. You'll need to disable whatever extension that is, and replace that button with JFBConnect's login button. You can easily put just the button there by creating a Custom HTML module and simply putting {JFBCLogin} into it.

Hope that helps, and good luck,
Alex
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14 years 7 months ago #14525 by webatelier
I'm experiencing the same issues ONLY with IE9 and I'm pretty sure i have no other (old) facebook modules installed ...
Could you take a look here
www.davidvandyck.be
same problem on www.davidvandyck.be/dichtbij
where i used the {JFBClogin} tag

don(t mind the menu, it's screwed up in IE, I'm working on it ...
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14 years 7 months ago #14536 by alzander
Webatelier,
Something seems to be wrong with your Facebook Application configuration. When I go to the below URL, it redirects me to my profile:
www.facebook.com/apps/application.php?id=182089788533087

That indicates that either something is misconfigured, or that your app is in Sandbox mode. Please check out the settings and see if you notice anything wrong. I'm seeing a problem in Chrome as well, but didn't even test IE.

Hope that helps,
Alex
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14 years 7 months ago #14544 by andtem
Hi. I have a similar problem only with IE9 (Firefox / Chrome work well). During a login page appears the following statement

"Internal Server Error
The server encountered an internal error or misconfiguration and was unable to complete your request.

etc. ......"


Error Details Web page

User Agent: Mozilla/4.0 (compatible; MSIE 8.0, Windows NT 5.1; Trident/4.0)
Timestamp: Fri, 14 Oct 2011 08:11:48 UTC


Message: Permission denied
Line: 22
Character: 4250
Code: 0
URI: connect.facebook.net/it_IT/all.js


I think that it' is a problem due to all.js facebook (documented also in Facebook Bugzilla)

Do You have provided a fix for this problem? Thank you.
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14 years 7 months ago #14545 by webatelier
I'm sorry but as Alex said my problem was due to a beginner's mistake ... the sandbox mode of the facebook app was still on,
so there was no problem for me (except the fact that i had to self refresh in IE in order to login).
Thx for reminding me of that Alex, I had totally overlooked that setting ...
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Support Specialist
14 years 7 months ago #14549 by alzander
Webatelier,
Very glad to hear we got you going! Should you run into any other issues, as always, just let us know and we'll do what we can to help.

Andrea,
I'm not sure what you're issue is, but we'll gladly help how we can. First though, please:
* Let us know what version of JFBConnect are you using.
* Post from the account that you have an active subscription for JFBConnect for. Priority support is for subscribers only.

Thanks,
Alex
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14 years 7 months ago #14635 by fb_1071643938
I have exactly the same problem with IE.
Works perfectly with Firefox or Chrome.
I'm running the latest version.
I'm glad if you can have a look: www.aloysiusdance.com

Many thanks in advance.
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Support Specialist
14 years 7 months ago #14656 by alzander
Alessandro,
I just tested in IE, and see the issue. Immediately, I'm not sure of the cause, but it appears to be a conflict with something. Can you try disabling the AddThis widget, or any other social features to see if that fixes the problem? If so, we can help you to re-enable them and fix the conflict.. but first we need to narrow down the problem.

Thanks,
Alex
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14 years 7 months ago #14659 by fb_1071643938

alzander wrote: Can you try disabling the AddThis widget, or any other social features to see if that fixes the problem


Alex
I've disabled the Addthis Widget and all social fetures but the problem with IE persists. I've also cleared browser cache but still no sucess.
Firefox and Chrome no problems!
Any idea?

Many thanks
Alessandro
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