× Joomla Facebook Connect support forum

Topic-icon Status Updates to Wall not working after 4.02 upgrade

Active Subscriptions:

None
Hi,

Was hoping to launch my site last week but have delayed because of the FB authentication issues raised by your new version 4.0. My site is www.medlink-uk.net

I have upgraded from 3.2.2 to 4.0.2 today. I took screenshots of the settings in case any were changed but all looked the same with the exception of the addition of the new page tab/canvas app which I have not looked at yet as I do not need to use it, just the Login and Friends module as before.

I can login OK but there is no 'ping' going out to update my Wall status to my FB page or to my friends page when I login. What is different? Does something need to be reset?

Happy to send you backend access.

Thanks, Mike.
The topic has been locked.
Support Specialist
14 years 8 months ago #13868 by alzander
Mike,
Facebook's been changing things a little lately with permissions. It's possible there's a change with that, but we haven't heard of any issues with the post to walls, so I'd think that's not the cause.

One thing is that the post to wall now checks to make sure it's not sending a duplicate message, so if the user logs in, logs out, and logs back in, there won't be "I just logged into medlink" messages.

If that's not it, then I'd check to make sure the image and URL you're posting also work. You may want to try removing them altogether to see if that clears things up. If so, let us know, as that will help us give you more suggestions.

Hope this helps, but if not, feel free to send us admin credentials, and we'll look around for anything obviously wrong.

Thanks,
Alex
The topic has been locked.
Active Subscriptions:

None
Hi,
Before the upgrade this login and status update had been working unchanged for 3 months and we were able to login and out many times a day and get wall status updates each time and a little onscreen message to say 'so ans so' has just logged in. How does it know it is a duplicate message? Is it timing it from the last one?

Have set you up admin credentials and PM them to you.

Thanks, Mike.
The topic has been locked.
Support Specialist
14 years 8 months ago #13877 by alzander
Mike,
I just registered, logged out, and then logged back in and got both the status messages. I can post a picture if you really want to see them.

As for duplicate messages, JFBConnect simply looks at the last feed message posted to your wall and, if it's the same as what's about to be posted, we won't post it. There are different types of messages in Facebook, so it may not be the 'last' post in your wall. It all depends on the different things that are posting to your wall. In general though, things seem to be working well for your site.

The duplicate message functionality there is in order to protect your application from users marking excessive posts to their wall as spam, and is important to do. It was added in the v3.4 release, I believe, which may explain why you're seeing less posts.. but again, it's good that your seeing less. Facebook is on the warpath against 'spammy' apps.

I'd recommend testing with other accounts, more status updates between logging in (some with URLs and images, as those are different status types), and see if you see the message come back again.

Good luck,
Alex
The topic has been locked.
Active Subscriptions:

None
Hi,

Thanks. Created a new account and the Status updates works OK. The non-duplication is a good feature that we were going to suggest so that 'Friends' with little traffic to their Walls were not getting accidentally spammed by a user logging in and and out of our site several times a day.

Thanks, Mike.
The topic has been locked.
Support Specialist
14 years 8 months ago #13958 by alzander
Mike,
Glad it worked. Yeah, we obviously agree that the duplicate posts were an issue, and always glad to hear our users agree as well.

Good luck,
Alex
The topic has been locked.