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Topic-icon Multiple instances of the same user showing as logged in?

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Hi

I have only been using JFBConnect for but a day or so, but note today, when people have started to use the system, that under users in the control panel, I now have 4 instances of admin and 3 of another user all showing as online.

I'm not overly concerned, as it's not causing a problem, should I be?

Thanks
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Support Specialist
No, you shouldn't be concerned. This has been a problem in the past, and deals with how we log the user in and out. Basically, since you're using a 3rd party for authentication, and especially when "Automatically log Facebook Users In" is enabled, JFBConnect will authenticate the user periodically to keep them correctly logged into Joomla and this can create extra sessions which show up in the admin area.

At one point, it was much worse.. and we plan to re-investigate in the future different ways to cut the user sessions down again, but in general, there's no security risk from it, and your users should never see or be affected by the problem. The biggest 'issue' that has ever been reported from this problem is that if you use a module that displays "12 users online", that number will be inflated.

Hope that helps explain. If you turn off "Automatically Log Facebook Users In", I believe it will fix the problem as well.

Alex
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Excellent, thanks for the prompt reply. It seems support for Joomla components can be good! :)
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Support Specialist
We definitely take support seriously. We're not the only ones, but we do feel that if you pay for an extension, support should be top-notch.

If you need anything else, just let us know!
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