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14 years 9 months ago #12426 by rog
Sorry, have to re-open this, after upgrade to 3.4, the notification doesn't work anymore again... Did you include the fix you made to the JS into the new version?
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14 years 9 months ago #12521 by alzander
Rog,
Sorry for the delayed response. We did include the fix we made on your site in this release. In addition, we made some other modifications for better compatibility with Joomla 1.5, Joomla 1.5 with the Mootools upgrade plugin, and Joomla 1.6+.

We haven't heard of any other issues with comments since your post or with the 3.4.x releases at all. If you're still having problems, let us know and we can re-investigate. Not sure what it is this time, but possible I missed part of the fix I did on your site.

Thanks,
Alex
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14 years 9 months ago #12546 by rog
Hi,

Yes, I actually still have problems :( No mails are coming through again. Thanks for your support.
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14 years 9 months ago #12737 by rog
Any updates?
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14 years 9 months ago #12739 by alzander
Rog,
We are planning to investigate this, and another comment/like email notification later today. Can you set us up with a super admin login for testing and debug purposes again?

Thanks,
Alex
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Support Specialist
14 years 9 months ago #12765 by alzander
Rog,
Sorry you keep getting hit with issues with the comments, and thanks for the admin credentials so that we could debug it.

We just implemented a fix, and you should be good. The issue wasn't related to the above, it was with how we were detecting the version of Mootools installed to switch how we do the Ajax request. This helps for compatibility between Joomla 1.5 'normal', Joomla 1.5 with the Mootools upgrade, and Joomla 1.6, in case you're curious.

Anyways, I deleted my test comments and set your email back up to receive new comment/like notifications. As always, please test and remove my admin account.

Thanks,
Alex
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14 years 9 months ago #12784 by rog
OK, works again now, thanks!
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14 years 9 months ago #12810 by alzander
Fantastic. Sorry, again, about that. We'll be testing the change over the next few days to prep for the 4.0 release to make sure it doesn't cause problems with the other Joomla/Mootools combinations, but hopefully, this will be the last time you have to see this thread :)

Thanks,
Alex
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14 years 8 months ago #13573 by rog
Going to ask here before I install 4.0 - is the fix included now? :)
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Support Specialist
14 years 8 months ago #13582 by alzander
Rog,
Once again, for this release, we made some different changes to include better detection for Mootools to work in all different types of environments. I certainly hope it will work right out of the box for you (and haven't heard issues from anyone else), but as always, if you run into problems, just let us know.

Good luck,
Alex
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