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Topic-icon Version: 3.2.2 Issue - Chrome & Safari Browser cant login

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Dear Support,

We have tested the Version: 3.2.2 but have issue on both Chrome & Safari browser with the message:-

"We were unable to retrieve your Facebook account information. Please try again"

It works fine on IE and Firefox. Our test site is 216.67.225.243/~fiteclub/

Will appreciate your help.

regards
Julius
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Support Specialist
Julius,
You have a Javascript error on your page, which I believe is causing some issues connecting with Facebook. You look to be using a minification tool, which is combining all of your Javascript, presumably, into the following file:
216.67.225.243/~fiteclub/?cache=15&gzip=1&render=js

In Firefox, I can load this file, but in Chrome, I can't. In both browsers, I'm getting Javascript errors, which are related to this (Chrome can't see any Javascript, and Firefox thinks there's errors in that specific file).

Can you try the following:
1) Turn off anything that would be minifying, combining, or compressing the Javascript on your page to see if that improves the situation
2) Turn off GZip compression in the Global Configuration of Joomla and/or your template, if the option exists there as well.
3) In the JFBConnect configuration area, click on the Facebook API tab and enable "Show Facebook API errors on front-end" and see if any are appearing i Chrome when you try to log in. If so, let us know what they are.

Hopefully, one of these will fix the problem, or help you to track it down. On a side note, the page looks completely different to me in Firefox than Chrome. In FF, the page is basically one column with the Login module at the bottom. In Chrome, the login is in the sidebar. If this is intentional (through some browser detection to format the page differently), also, try disabling that.

Thanks,
Alex
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