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Topic-icon Getting Started

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14 years 11 months ago #11139 by kayakmag1
Replied by kayakmag1 on topic Getting Started
Alex, can you take a look again. It seems like there are all kida of problems people are reportimg, a couple people say they are getting a rederict loop error
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14 years 11 months ago #11141 by alzander
Replied by alzander on topic Getting Started
It's still looking fine to me, but obviously, something's not right.

Would you mind Private Messaging me a set of super admin credentials for your site so we can give everything a one-over and see what's going on? I'm sure your frustrated, and I don't think we're making great progress through the forum. We'd love to get you all setup and get you past this.

To PM me, hit the arrow under my picture (<
) and then the mail icon.

Thanks,
Alex
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14 years 11 months ago #11145 by alzander
Replied by alzander on topic Getting Started
The JFBConnect Authentication plugin was unpublished, which was preventing logging in.

Looking at your configuration, you do have some required fields, but they aren't showing up on the registration form -and- more importantly, even when not set, they aren't causing CB to choke when saving the user (which is what normally happens). I'm not sure why this isn't happening for you, but it's actually a good thing. The required fields I see are all related to the user's current location.

The difference between Full Joomla User and Facebook Only is that with Full Joomla, the user gets to select their username, set a password, and (possibly) fill out additional information for their profile. It's more personalized, but adds a few steps to registration. For Facebook Only, JFBConnect automatically generates a username, and the user can then be redirected to their profile to optionally fill it out, if you want. This is faster to get users in (which is great for a sales site) but not always great for more of a community site. Hope that helps explain.

Everything seems configured well on your site. Again, still not sure why the required fields aren't showing up, and aren't causing CB issues when we try to save. It's a good thing though, but do watch out for any users who can't login. If you find ones with issues, check the user in CB, and a good indicator that CB had issues saving them is that their account will be Enabled but not Confirmed or Approved. If you start seeing that, let us know.

Hopefully, your redirect issues will go away now and all will be peaceful in kayak-land :)
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14 years 11 months ago #11212 by kayakmag1
Replied by kayakmag1 on topic Getting Started
Alex, thanks for your help. I have some steller review that I am going to write about the product and service here.

On another note, is there a list of sites that are using JFC that I can scan to get ideas on what other options are available, I kinda need to see stuff to get an idea of what is possible, I feel I just scratched the surface of whats available.
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14 years 11 months ago #11214 by alzander
Replied by alzander on topic Getting Started
Thanks for considering leaving a review. Obviously, we'd love it if you chose to do so on the JED, but are really happy to know that we turned an 'almost refund' into a happy customer. We always put forward every effort to straighten things out for users, and glad it seemed to have turned things around for you!

As for other sites, unfortunately, we don't have any great way to show other sites yet. You can always trawl the forums for links to other users sites, but I can't give some out here, simply because (even if they linked to themselves in the forum), they may not want to be the example site of what's possible and have 'random' visitors come play with their Facebook widgets. I'm sure you understand.

However, we are planning (over the next month hopefully) to setup a 'Submit your site' area, where we'll ask a few basic questions (site url, # FB users, widgets used, etc) and put up some testimonial/example sites, which should be exactly what you're looking for. There are some spectacular sites we've seen (not just because they use JFBConnect), and we'd love to call them out as well.

Anyways, thanks again for your feedback and patience, and of course, should you need anything else, don't hesitate to seek us out! If you do run into something unrelated to this thread though, please start a new one. I'll be happy to see this one go off into the sunset.. known as page #2.. :)

Best of luck,
Alex
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14 years 11 months ago #11237 by kayakmag1
Replied by kayakmag1 on topic Getting Started
It seems like everytime I visit my site it is leaving a message saying I just logged in, I thought it was only going to do that when I logged in ...take a look

www.facebook.com/permalink.php?story_fbi...675136#!/joe.cambria
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14 years 11 months ago #11241 by alzander
Replied by alzander on topic Getting Started
If you have Automatically Log Facebook Users In enabled, that does count as a log in. We have a task to add a check to see if the last status message is the same as the one we're trying to post. Normally, Facebook will prevent duplicate posts, but we've heard of a few cases where it doesn't happen, which is why we'll be adding the check.

Until then, there's a few things we can recommend:
* Disable the Login message altogether - Only use the New Registration Post to wall feature
* Disable the automatic logging in of users - obviously, this will make it so the user has to manually log in, but even then, the post will go to their wall still.
* In the Global Configuration of Joomla, increase the Session Timeout. This is the period of inactivity that is required before a user is automatically logged out of Joomla. If it's too low (less than the time to read an article, lets say), then when navigating your site, the user may be logged in multiple times. The default is 15 minutes; we use 2 hours for most of our sites.
The longer you do it though, it can be a risk if a lot of your users are in coffee shops, lets say, and don't log out when they leave the computer.

Hope that helps explain and gives you an option that will work for you,
Alex
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