Login button doesn't work

Derick,
Not sure immediately what's going wrong, but we can help you investigate further. Do you, or your company, have an active support subscription for JFBConnect? If so, can you tell me the account its registered under and/or post from that account. Priority support is for active subscribers.

Thanks,
Alex

Derick,
Thanks for letting us know. At first, when I looked at your page, I didn't see anything out of the ordinary, but I just looked again and think I see what may be the problem. The Like button you're using is re-including the Facebook Javascript API. If you search the HTML, you'll see both inclusions. Please do one of the following, which may solve the issue.. but either way, get you closer toward a working result:
1) Wherever/however you're including the Like button currently, simply remove the script tag that includes the all.js file from Facebook. JFBConnect already includes this file, so it's not necessary to do it again.
2) Completely remove the Like button your currently using, and use our JFBCLike module or the tag {JFBCLike url=www.momskidsbooks.com show_faces=true width=60}, which is configured just like your current Like button.

Hope this helps, but if not, let us know and we'll deep-dive even further. Good luck!

You don't look to have the JFBCSystem plugin published anymore. I'm pretty sure it was enabled before, but now the things that it inserts into the page are missing. Can you check that it's properly published? While you're there, I'd check to make sure the JFBC Authentication and User plugins are enabled as well.

Hope this helps, but if not, let us know!

Now it looks to be working. I see the code that our System plugin should be inserting and the all.js file from the other Like button is properly commented out. With it setup like this, I just clicked on the Login With Facebook button and successfully created an account (sourcecoast).

You may want to clear your cache or something, but all seems right to me. I was using Chrome. If it's not working for you still, let us know what's happening and what browser you're using.

It sounds like those users are all in different situations, either with existing Joomla accounts on the site, and possibly the same email addresses as their Facebook account. Depending on how you have things configured, different things may happen.

Person #1 (you): For the "default login page", can you give the URL for this? Is it the JFBConnect Login/Register page where the user can choose to associate their FB account with an existing account or create a new one? This is what I saw, and I filled out the right side of the form to create a new account (sourcecoast)
Person #2: Do you know what the errors were? Assuming when you say "links correctly", this user already had a Joomla account with the same email address on your Joomla site AND you had "Automatically link accounts by email address" enabled.
Person #3: No pop up, or did the page refresh and nothing happened? Obviously, this case is incorrect, but sounds like the behavior from above.. and could have been a caching issue if the user tried to view the site before we got it fixed.

Hope this helps add some clarity as to possibly what's happening. With more information on the errors/behavior you're seeing.. we should be able to help you diagnose things further.