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Topic-icon New registration problems

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15 years 1 month ago #9501 by val1723
Hello,

I have to say that since installing this extension the activity on my site has increased (even though it's only been a couple of weeks) and I am generally very happy with it.

However, I have a problem that may potentially prevent me from being able to use it:

-I have CB 1.3 installed, Joomla 1.5.22, JFB 3.2.0 (I am looking at how to upgrade right now)
-I installed and published the CB integration tool, and set the configuration to full joomla, mapped fields and set it to show the non-mapped required fields.

Something seems to be failing, because even with all the settings apparently correct, new registered users are enabled but not activated nor approved, and the "required" fields are not populated, even though they are supposed to show at registration and allow people to fill them in.

Could you please tell me what you think might be wrong?

Much appreciated.
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Support Specialist
15 years 1 month ago #9502 by alzander
Replied by alzander on topic New registration problems
Right now, there's a but in the CB profile plugin where even though the required fields are shown, we're not checking that they are fully filled out. If a user doesn't fill out any of the fields, CB will not properly save the user. It's something we're working on, and will have a fix out once available.

Until then, our best recommendation is to not make many, or any, fields required. If you have fields that are selection types (radio, select, etc), make sure a default is set on them, so that if the user doesn't select something, a value will be there.

That's the best we can say for now, and we hope to get you fixed up soon. Sorry for the inconvenience.
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