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15 years 2 months ago #8364 by altious
I have jomsocial 2.0.6 + kunena 1.6 .3+ jfbconnect
only jomsocial plugin and jfbconnect is published now
when a user register through facebook
i get white screen after iclick register
I refreshes the user is registered now however no avatar from facebook
and when I click logout can't logout
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15 years 2 months ago #8367 by altious
After trying for hours
i found out that if I set

Import Avatar: Yes No Set this option to Yes to automatically set the user's JomSocial avatar to their current Facebook profile picture after connecting their user.

to yes i got the error..
any idea why? I tried installing in other site and works fine... headache
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15 years 2 months ago #8371 by altious
so after a long time of headache an testing i found out if i dont put imagemagick path it works
so what does this mean? I need to enable image magick tho...
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15 years 2 months ago #8379 by alzander
Hmm.. no, not off-hand. Sorry for the issues.

Please check the following:
1) JomSocial's Facebook is disabled - Remove the Facebook API/Secret keys from the Facebook Connect tab in their configuration area
2) Make sure the /images directory is writable on your site

Once that's done, turn on error reporting and see if you get an error. A 'white page' almost always means that there's a PHP error on the page somewhere. Enabling error reporting, and telling us what the error is will help us diagnose the problem much quicker. To enable error reporting, see:
www.sourcecoast.com/extensions/troublesh...ng-joomla-extensions

Thanks!
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15 years 2 months ago #8386 by altious
I checked:
1. Yes jomsocial facebook is disabled
2. Yes /images is writable 755

error reporting enabled = can't see no reports

This error only appears if I enable Imagemagick in Jomsocial
Help!
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Support Specialist
15 years 2 months ago #8387 by alzander
Thanks for narrowing that down. We haven't heard of that issue with ImageMagick, but we'll definitely test and see what we can come up with.

Alex
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15 years 2 months ago #8391 by altious
Any good news?
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Support Specialist
15 years 2 months ago #8405 by alzander
Altious,
We're investigating it now. No news yet, but we think we should be able to find a solution. We would love a little more information if you could provide it. This will help us recreate things a little better and make sure we're targeting the right issue.
1) In the JomSocial configuration, do you have a value set for "Image Magick Path (optional)"
2) Have you modified the /administrator/components/com_community/default.ini file in any way?
Basically, the above 2 questions, we're trying to determine exactly how you've enabled ImageMagick so we can do it in a similar way. Any other info you have would be great.

3) Since you say you get a white-page, that means there's a PHP error on your page. Can you enable error reporting, get to the white page, and tell us what error you're seeing? To enable error reporting, follow the instructions:
www.sourcecoast.com/extensions/troublesh...ng-joomla-extensions
4) Finally, just to make sure it's not something with JomSocial, or your server configuration.. If you upload a new avatar for a user already created on the site (through JomSocial), does it properly resize and work correctly without a white-page?

Sorry for all the questions.. it really will help!

Thanks,
Alex
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15 years 2 months ago #8410 by altious
1. In jomsocial I put my path usr/bin/convert in imagemagick optional
2. Never modify the default.ini
3. I tried to enable report to maximum already but see no report in chrome, firefox and ie
4. If I upload normal avatar and use jomsocial avatar gallery no problem of resizing and no white pages

Hope you can solve this asap thx
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15 years 2 months ago #8415 by altious
Any news? my site planning to go live soon and gotta figure this out
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