× Joomla Facebook Connect support forum

Topic-icon Content Plugin always show faces

Active Subscriptions:

None
15 years 3 months ago #7906 by fb_750302638
Like it says in subject: the Content Plugin always show facebook faces besides the Likes and Recommends.

I have configured the plugin to "show faces - NO" and it doesnt work.
The topic has been locked.
Support Specialist
15 years 3 months ago #7911 by alzander
Let me look into this a little more. We recently updated some of the modules to prepare for the 3.2 release, and we noticed some of the parameters had changed on the Facebook side for their widgets. I'll try to get you an answer if our updates will fix this, and if so, they'll be out soon.

Thanks, and sorry for the trouble.
The topic has been locked.
Active Subscriptions:

None
15 years 2 months ago #8192 by fb_750302638
Any news on this?

(Cant imagine I am the only one noticing this??)
The topic has been locked.
Support Specialist
15 years 2 months ago #8202 by alzander
Sorry, we're investigating this currently and should have a solution this weekend. We think we know what's happening, but if you wouldn't mind, can you post a URL to your site where this is occurring so we can verify some things? If the plugin isn't currently published, then don't worry about it.

Thanks for your patience.
The topic has been locked.
Active Subscriptions:

None
15 years 2 months ago #8218 by fb_750302638
www.microhem.se

(please also find at the bottom of the page "facebook recommendations". This module examplifies another 'bug' with the 'thumbnails'.
Meaning the thumbs shown are not the ones that I would choose to represent my site. Try to 'Like' an article - and you get the same wrong thumb in your fb status
Maybe this should be another thread though...)
The topic has been locked.
Support Specialist
15 years 2 months ago #8230 by alzander
Pelle,
We did some testing today, and looked at your site. Thanks for posting to it. I'd recommend you try the following, which should hopefully remove the avatars from the Like button. In the JFBContent plugin, do the following:
1) Set the "Show Comments Like Box" to Hide
2) Configure the top-half of the Content parameters to show the Like button on the types of articles you want it on
3) Make sure, in this section, the "Show Faces" setting is Yes

The reason I think the above may work for you is that the Comment box has a built in Like button. This integrated Like button doesn't have any configuration options to it. Obviously, we wish Facebook didn't do that. By disabling the integrated Like button and enabling the separate one, you should be able to successfully disable the faces. In addition, the Like button will be specific to each article, not the page it's on (like a blog view).

Finally, regarding the recommendations module, that's based off pages that have been Liked. We'll be adding a way in the 3.2 release to let you specify what the image for each page with a Like button. This will update the image for old Likes once implemented as well. Facebook recently modified their Like buttons to pull more information from each Liked page, which is a good thing.. now we're working to implement those additions.

Hope that helps, and sorry for the delay and confusion. Good luck!
The topic has been locked.
Active Subscriptions:

None
15 years 2 months ago #8265 by fb_750302638
Nope it didnt work.... :-(

Nor does the login in IE8 work (previous thread / reported bugg)

Sorry to say that this plugin does not 'fly' yet, regardless where the problem lies, the facebook code, the joomla template, the sourcecoast code....
The topic has been locked.
Support Specialist
15 years 2 months ago #8274 by alzander
Pelle,
Looking at the source HTML for the page, the Like buttons all have the show_faces="true" parameter set. Can you double-check your setting in the JFBCContent plugin for "Show Faces", which should be set to No. I just realized in step 3 above, I said it should be set to "Yes", which was incorrect. When properly configured though, you shouldn't see the faces with the Like button that is at the top of your articles.

As for the IE8 issue, I just found and looked over that thread. Sorry for the non-response. We dropped the ball there, and I'm not sure why I didn't follow-up. I'm going to respond to that right after this email.

Alex
The topic has been locked.
Active Subscriptions:

None
15 years 2 months ago #8292 by fb_750302638
I have tried with faces=no, obviously.
And.. with or without.... Like in Comments....Like or Recommend....Like at bottom...Like at top.
No luck.

What I would expect is a
at TOP: a Like Counter showing (if your are logged in to fb) names BUT not avatars/faces
at BOTTOM: a Comments field (just as today)

You have admin rights now.

(Ps. Do not bother with this issue now but please also note article no 2 in frontpage - where the Joomla 'read more' link is placed **below** the Comments field and not as you would expect **before** the comments field. Also, if you 'read more' you will note that JFBConnect does not go well with Joomla articles thar are indexed/showing chapters. I would not expect this feature to work flawlessly though. ie I think it is a minor issue )
The topic has been locked.
Support Specialist
15 years 2 months ago #8302 by alzander
Yup, you found a bug. The JFBCContent plugin was setting a value of 1 or 0 for the show_faces value. The JFBCSocial plugin was then only looking for "true" or "false", so the "don't show" setting was being ignored. I'm not sure why our test system is behaving differently (and working), but it's very obvious what was happening.

I fixed this on your site so that the parameter now works, and the next release will have the fix as well.

As for the comments before the Read More link, unfortunately, there's nothing we can do about that. That functionality is hardcoded into Joomla and would require modifications to Joomla itself. Basically, the Content plugins fire on the article contents. We then put our like and comment box at the top or bottom of the article. And then Joomla appends the Read More link. There's no way for us to re-order these events.. we wish we could.

Hope that helps, and thanks for your patience.
The topic has been locked.