× Joomla Facebook Connect support forum

Topic-icon Login redirect loop error

Active Subscriptions:

None
15 years 4 months ago #7348 by fb_1487476161
Sorry if I wasn't clearer - It's my *existing* users who can't login. New people and yours truly are apparently having a great day :) My members, not so much.
The topic has been locked.
Support Specialist
15 years 4 months ago #7349 by alzander
Replied by alzander on topic Login redirect loop error
I just tried to create an account for us (sourcecoast77) using the normal Joomla/JomSocial registration path. I can't log in now either. I see your issue.

I'm not sure how this could be caused by JFBConnect, as we've never seen this. However, if possible, can you send me a super admin account for your site so we can see the configuration? If not, I'd recommend disabling any unused Authentication plugins. Additionally, feel free to disable the JFBConnect authentication, user, and system plugins to see if that somehow fixes the issue. If so, that may help us diagnose the problem further, because I really don't know the next thing to try without more investigation/knowledge of how your site is setup.

Thanks
The topic has been locked.
Support Specialist
15 years 4 months ago #7350 by alzander
Replied by alzander on topic Login redirect loop error
There were actually 2 other things I meant to mention above.
1) After I registered, it said I would get an activation link. I never received this, but I did receive a "New User" email with my username and email (just no way to activate). This could easily be causing me my issue of logging in.. could you activate my account and I'll see if I can log in then?
2) When I try to login, I'm not seeing any system messages. This is usually something that needs to be put in your template and they show any errors or messages that components want to show. This can usually help diagnose an issue by showing "Account not activated" or "Incorrect password", etc.

To add the system messages, in your template's index.php file, somewhere you should include the following line. Then, any messages will be printed to this area of the screen, if any are created:
<jdoc:include type="message" />

Hope this helps. Somewhat of a tangent from the original issue, but possibly related.. or will help to diagnose.
The topic has been locked.