Fan Box showing duplicate friend images

No, we don't actually. We don't really control the friends that show in that box, that's done on Facebook's end. I do know that we've seen the issue of one of the friends being 'you', which is strange to say the least. Hopefully this isn't super common, or really problematic.

I've taken a note to looking into if there's any work-arounds we can implement to prevent the same friend from showing. I don't know how much luck we'll have, but we'll keep you posted if we find something.

Didn't think it was a show-stopper, but one man's 'no big deal' sometimes happens to be a 'omg why hasn't this ever been looked into, what are you doing!?' problem. We'll let you know what we find, but it's iFrame to Facebook's site. I don't know if there will be any solution on our end, but if that's the case, we usually report these things to Facebook and hopefully they can fix it on theirs.

Thanks again, and good luck!

Thanks for doing the research, and letting us know what you found. I agree, it doesn't look like something we can fix on our end, but we usually do what we can to push these as bugs to Facebook.

Alex

Christian,
Unfortunately, there isn't anything we can do on our end. The Fanbox is loading code from Facebook itself and we have limited control over what's displayed. The duplicate face thing goes away as you have more users who like your site. Facebook randomly picks faces to fill that area, and there can be duplicates. As you have more and more users, the chance of showing the same 2 faces decreases.

As for the incorrect fan count, it's actually correct.. just displayed differently. On the Facebook Page itself, the count is always (-1). It's always the total Like count minus your Like. Whereas the Likebox will always show the total like's inclucing yours.

Hope that helps,
Alex