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Topic-icon JFBC-Fan 3.1. needs nearly 2 minutes to load

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15 years 4 months ago #6705 by eWort
Hello,

I just updated my JFBConnect and some Modules to the new version. I don't know why, but the JFBCfan-module now needs always up to 2 minutes to load the data from facebook. I think for site visitors this is not really acceptable, since there's just the load-image.

Can you please figure out somehow, why this is happening?

Regards
Stefan
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15 years 4 months ago #6706 by alzander
Can you post a link to a page that this is occurring on so we can see it happening. That will help us diagnose it. Yes, 2 minutes is not normal, or acceptable.

Can you try our demo site, which loads the Fan module and a ton of others on the same page, and see if you're getting the same delay? That helps localize the problem a little too:
sourcecoast.com/jfbconnect/demo/jfbc-social-modules

Thanks!
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15 years 4 months ago #6707 by eWort
hmm... the demosite ectually loads really fast.

I tried to reload my site on different browsers a view times. As far as I can see now, Safari is making the trouble. The most times it loads really slow. Just sometimes it loads as fast as the other browsers. Firefox and Chrome are loading fast!
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Support Specialist
15 years 4 months ago #6724 by alzander
Can you post the URL to the page with your Fan box? We can take a look, and hopefully help diagnose any issues there quickly.

Thanks for testing!
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15 years 4 months ago #6725 by eWort
Hello,
the URL ist: www.christliche-ebooks.de

Thank you!
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15 years 4 months ago #6742 by Rittmeister
Hello,
at the fan-module in Color Scheme "Dark" there is a small design fault.
There are missing some Borderlines at the bottom.
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Support Specialist
15 years 4 months ago #6776 by alzander
The fanbox for me actually loaded almost immediately.

When I tested, I was not logged into your site or into Facebook. Are you still experiencing this problem? If so, can you try from another computer, location, or under in different combinations of being logged in or not?
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  1. Forum
  3. Discontinued Products
  5. JFBConnect Joomla 1.5 Support (CLOSED)
  7. JFBC-Fan 3.1. needs nearly 2 minutes to load
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