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When my new users are loging in using facebook and are then prompted to create a new registered user, the labels appear but no boxes to enter their registration information. Any ideas?
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Support Specialist
15 years 5 months ago #6619 by alzander
Mike,
Priority support in the forums is for subscribers. If you have a subscription, please post from that account.

When you do, please let us know what version of JFBConnect and Joomla your using and a link to your site so we can see what's happening. If you don't your link to be public, you can private message it to us as well (click the arrow under my name and then the mail icon).

Thanks!
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15 years 5 months ago #6621 by mikemak
Hi - Sorry - Ive logged in and now sent a private email. Thx Mike
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Support Specialist
15 years 5 months ago #6623 by alzander
Mike - I removed your email address (we have that), and added your FB account to your subscription. Post from whichever is easier now.

As for your issue, thanks for sending your site credentials and a picture of your Overview page. I'm noting a few issues, and hopefully you can take care of these and all will be good. We'll start from the top :)
* The authentication plugin (according to the Overview page) isn't enabled. - This isn't what's causing your problem, but will cause the 'next' problem
* Not sure why the misconfiguration error is coming up, and I can't quite make out the red error. Can you tell us what that says?
* There's another extension including the all.js Facebook API Javascript file. This appears to be MyApi. You'll need to disable MyApi for JFBConnect to work as they conflict with each other.

Hope this sort of helps, but don't think it's going to get you 100% of the way there.. we'll figure it out all for you though :)
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