"An error occurred with www.mysite.com. Please try again later."

I don't think I need an admin account (yet). I can see the problem by visiting your page and looking at the HTML. If you do the same, and search for "all.js", you'll find it twice. Once in the middle of the page, the other at the very bottom. We're inserting the middle block, I don't know where the lower block is coming from.

This double insertion is causint the problem, because both code blocks are using a different application ID to send to Facebook. Therefore, Facebook is confused and is then throwing the "An error has occurred" message.

Try to look into what's inserting the lower block with an app id of "92492483886" and remove it. That should get you fixed up.

The issue appears to be the exact same as what I posted above to the previous user.

If you open either page you mention, and then view the HTML code, you'll find multiple instances of the all.js javascript being included. There should be only 1 (from JFBConnect). Additionally, each of the different all.js blocks have an AppID parameter (a few lines above the all.js text). Facebook can only work with all.js being included once, and only 1 appId per page. So, start by disabling the JomSocial Facebook Integration (remove the keys and set the options to "no"), and then find whatever is adding the 3rd all.js to your page and remove it as well.

Hope this helps, but if not, you know where to find us. Good luck!

JomSocial's Facebook integration should be disabled if you're using JFBConnect. The 2 components have similar functionality, which will cause conflicts if they both try to perform the same tasks.

Please try disabling JomSocial's integration (remove the keys and change the settings to "No") and see if you continue to run into problems. If so, we'll definitely help you look into them further!