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Topic-icon JFBConnect Fan Box not working in IE

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15 years 6 months ago - 15 years 6 months ago #6044 by halcyonnetworks
Hi,
I have an issue with the Fan Box not displaying in IE 7 & 8.
Firstly, I will always try to avoid frames, but I have no say in this particular instance.

The module isn't rendering in IE 7 at all, and in IE 8, it doesn't render in a frame.

Could it be mootools?Webpage error details

User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 5.1; Trident/4.0; .NET CLR 2.0.50727; InfoPath.2; .NET CLR 3.0.04506.30; .NET CLR 3.0.4506.2152; .NET CLR 3.5.30729)
Timestamp: Thu, 2 Dec 2010 02:11:25 UTC


Message: 'push' is null or not an object
Line: 3
Char: 31163
Code: 0
URI: www.xxxxxxxxx.com.au/xxxxxxxxx/templates...ools-release-1.11.js


Message: 'push' is null or not an object
Line: 3
Char: 31163
Code: 0
URI: www.xxxxxxxxx.com.au/xxxxxxxxx/templates...ools-release-1.11.js


Message: 'push' is null or not an object
Line: 3
Char: 31163
Code: 0
URI: www.xxxxxxxxx.com.au/xxxxxxxxx/templates...ools-release-1.11.js


Message: 'push' is null or not an object
Line: 3
Char: 31163
Code: 0
URI: www.xxxxxxxxx.com.au/xxxxxxxxx/templates...ools-release-1.11.js


Message: 'push' is null or not an object
Line: 3
Char: 31163
Code: 0
URI: www.xxxxxxxxx.com.au/xxxxxxxxx/templates...ools-release-1.11.js


Message: 'push' is null or not an object
Line: 3
Char: 31163
Code: 0
URI: www.xxxxxxxxx.com.au/xxxxxxxxx/templates...ools-release-1.11.js


Is this a known issue for anyone else?
It seems to be working in other browsers?

Could it be related to this: www.sourcecoast.com/forums/topic?id=1198

I can PM the two URL's, if someone can take a look.
Last edit: 15 years 6 months ago by halcyonnetworks.
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Support Specialist
15 years 6 months ago #6045 by alzander
Mootools shouldn't be required for the social modules. We use very light Mootools calls, when we do, and generally, we try to never 'fail' if mootools isn't present.

For your issue, try enabling the JFBCSystem plugin. We included this at the last minute with the 3.0.2 release, and it contains a fix for IE issues (not displaying) on some sites. It should fix you're problem, but if not, let us know!
The topic has been locked.