Thumbnail Image Preview Issue on Facebook

I think I may need some more information.

On your 'old' site, where do I post a comment? I created a user and looked at a property, but can't figure out where comments can be posted to a users Facebook wall. Once I can go through that process, I should be able to compare it pretty easily to what we're doing and see what's missing.

Thanks

Sorry for the delay. We can see the issue when we try to post the links. Can't say we're exactly sure of the cause.

We'll be investigating more, but in the mean time, can you try to disable the JFBConnect modules on the page and see if that somehow allows the thumbnail to be created? When it's fully removed, you should be able to open the HTML code of the page and NOT find any reference to an 'all.js' file that would be loaded from Facebook. The answer to that will help us narrow down the problem as well.

The next release of JFBConnect is going to have better Facebook Graph page support to let you tag things in your page. We're not sure of anything in this release that would prevent Facebook from doing that automatically though, so we'd like to get to the bottom of this as well.

Oh, if we do something like our Homepage (sourcecoast.com), the link properly shows options for the thumbnail.

Is it possible you have something that would be 'blocking' Facebook from reading your page? I checked your robots.txt file, and that's properly set to allow search engines and other automated applications crawl your site. Hoping that this might give you an idea of where else to look though, because now that we tested other pages with JFBConnect, we're somewhat at a loss as to why yours does not work.

Disabling JFBConnect as specified above will help eliminate our component as the cause, but even then, we'll do what we can to help you figure it out!