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Topic-icon misconfiguration in JFBConnect component

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15 years 8 months ago #4937 by rodster
Hello in the JFBConnect i get the following error. never had this before


Application Name: Radiofruz login
Connect URL: www.radiofruz.com/newsite/
WARNING: POSSIBLE MISCONFIGURATION
We suggest updating your Connect URL to: radiofruz.com/newsite/
You can do this by visiting: Facebook Developers
Select your application->Edit Settings->Connect URL in the Connect section


* Also my module JFBCFeed show empty stream and once in a while shows a feed from facebook

my api settings ( www.facebook.com/developers)
File Attachment:


Site URL
www.radiofruz.com/newsite/
Site Domain
radiofruz.com
Canvas URL
www.radiofruz.com/newsite/
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15 years 8 months ago #4941 by alzander
Basically, your "Site URL" should be the exact URL your guests will use. Facebook sees www.blah.com and blah.com as 2 different sites, so we used to recommend always redirecting to one or the other (that's also better for SEO). Now that they added the Base Domain option, it's not as important, as Facebook is ok with requests from multiple subdomains as long as the base domain is the same.

When I got your page as radiofruz.com, it seems like I'm automatically redirected to www.radiofruz.com. For some reason though, it appears your in the admin area with the non-www version. JFBConnect notices the difference, and is just trying to alert you that there may be a problem. You can safely ignore this error though as the Base Domain is set properly. We'll try to update our check in the future to account for the base domain.
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15 years 8 months ago #4953 by rodster
Thx Alzander,

But this also explain my empty feed maybe?
see attached screenshot
File Attachment:
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Support Specialist
15 years 8 months ago #4967 by alzander
Rodster,
Not sure why that's blank. Just to make sure you're aware of what the Feed module is, from Facebook's page, it "The Activity Feed plugin shows users what their friends are doing on your site through likes and comments." So basically, it says when people share content or like pages on your site. Do you have the Share or Like modules published? If not, you should add them and use them on a few pages to see if data shows up.

Actually, I just went to the page to verify the settings, and I'm seeing some data in the Feed stream. Check it out. It says "Gallery
3 personen hebben dit gedeeld.", which I think means it was Liked.. but don't know :)

Hope that helps, and let us know if there's anything else we can help you with!
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15 years 8 months ago #4971 by rodster
hello Alzaner, if there was an award on best support i'd give it to you! thanks for constantly helping out!

I know exactly what the module should do :) but it doesn't get the feed. like i said once a while i see what my users did.but NOT every time.
That's exactly what u did see ' 3 personen hebben dit gedeeld.' that menans 3 persons have share..(dutch)
Strange that it stops 'cause every day we are sharing articles etc. so something is preventing this from loading.
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15 years 8 months ago #4997 by alzander
Responding to this thread to let anyone reading know the solution.

Turns out the Activity Stream Javascript code (from Facebook) has a bug. If the height parameter is too low, activity may not show up. In rodster's case, 120 caused intermittent issues and (in another thread) it's been indicated that 180 is working great.

Glad we could get you going.. now to knock out the one remaining issue you have.. :)
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