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Topic-icon blank page and API error

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15 years 8 months ago #4944 by fb_100000545173606
Big problem: I installed the new version, set no to SSL in the back end, and all the site is now not visible, also the backend panel...

It's a problem of my host? Or is it a problem caused by you app?
I think the first option...
Thanks
:(
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15 years 8 months ago #4946 by fb_100000545173606
It's a host problem I think, also Filezilla can't reach it...

Sob
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15 years 8 months ago #4950 by alzander
Replied by alzander on topic blank page and API error
I'm not sure, honestly. If you just installed, I'd actually think it was a problem with our app. Do you have access to FTP or SSH on your server?

If you could, please modify the configuration.php file in your root directory and change the "error_reporting" line to what's below. This will turn on error reporting. Then, if you hit a page that's blank, you should see the error. Let us know what it is, and we'll get you fixed up:
var $error_reporting = '6143';
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15 years 8 months ago #4951 by alzander
Replied by alzander on topic blank page and API error
Just saw the "Filezilla can't reach it" comment. If that's true, then yeah, it's probably your host. However, if you get in and realize it's not your host, try the above and let us know!

Thanks
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15 years 8 months ago #4952 by fb_100000545173606
Thank you very much, I let you know ;)
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15 years 8 months ago #4973 by fb_100000545173606
Good news about my website, that was out of service yesterday. Now is on line again!

The assistant of my host told me that my website has been stopped because of an "anomalous traffic from your IP".

I explained him that the only new thing I've done yesterday was installing your new app for Facebook login, that abled me to turn off the SSL certificate validation.
I wait for the host answer and I let you know if that could be the cause of the stop.

Thank you

Paolo ;)
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15 years 8 months ago #4976 by fb_100000545173606
Hello,
news about the problem of yesterday (website not visible).
The host assistant confirmed that the problem was only mine, of my IP.
The host firewall bloocked my IP because of JFBConnect, but the assitant told me that they have already reconfigured the firewaal settings, so the proiblem is solved.
I tell you this in case the problem should occure again with other users, so you konw it cold be the host firewall.

Thank you very much for all, I wait answer for the problems of my "Invite" module (see other post of mine).

Paolo ;)
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