× Joomla Facebook Connect support forum

Topic-icon JFB Connect not working with Jomsocial installed.

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The site in question is here:
boulderwebmarketing.com/web-site-revamp/...ent/website-features

When i try to login through facebook nothing happens at all. I have disabled the Jomsocial facebook integration (removed the api key and secret) from the setup and marked no on importing facebook details from the JomSocial setup versio btw is 1.8.8. I just downloaded JFB so I should have the latest version.

I have all the required plugins setup as well.
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Support Specialist
15 years 8 months ago #4805 by alzander
Sure thing. We should be able to help you with that. We have versions 2.6.2 and 3.0.0 available in the download area. Which version are you using?

Priority support for JFBConnect is for all current subscribers. Please let us know what user account your purchased with, or please post from that account in the future.

Thanks!
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THanks,
the account is under my partner's name, sorry about that, it's This email address is being protected from spambots. You need JavaScript enabled to view it. We just purchased it a few hours ago.
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Ok, i'm now logged in through that account.
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IT's version 3.0
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I'm wondering if maybe the user-jomsocial should come before the jfb user as well... I remember from the documentation that the user joomla had to be executed first...
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This email address is being protected from spambots. You need JavaScript enabled to view it.,
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Support Specialist
15 years 8 months ago #4812 by alzander
Ah ha!
After I tried to log in, I see the following javascript error:
Error: Ajax is not defined
Source File: boulderwebmarketing.com/web-site-revamp/...ent/website-features
Line: 13

This is caused because Mootools is not loaded on the page. Do you have something that would be preventing Mootools, which is a javascript library which helps ease development by providing a lot of built in functions. It's built into Joomla, but some templates forcibly remove it, which causes us (and other components) problems.

If you have any ideas as to what's removing Mootools, that'd be the place to start. If you need help, let us know.
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I really have no idea but I'll check. I'm using the morph framework just so you know but I'll look and see if there's a tool that enables mootools.
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Ok, I did find something on my template that said do you want mootools enabled and yes, it was off but I turned on and it still is doing the same thing which is actually, nothing...
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