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15 years 9 months ago #4636 by Panoulis64
Please tell about my purchase and what is wrong.
I got the following messages.

USER wrote: Dear Panoulis64,

Your Authorize.net payment wasn't validated and your subscription hasn't been activated.

Subscription Details:

Title: JFBConnect6
Payment Method: Authorize.net
Transaction ID: 3160163350

Please contact website administrators to resolve the issue.

--
SourceCoast
www.sourcecoast.com/

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Support Specialist
15 years 9 months ago #4639 by alzander
The reason your purchase was not validated is because Authorize.NET (our credit card gateway) has default security settings which basically exclude all international (non-US) payments. Your card was declined for this reason. We contacted Authorize.NET and updated our settings to be more forgiving to foreign payments.

Thank you for trying again, and we're glad the payment went through the 2nd time after you contacted us privately.
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