× Joomla Facebook Connect support forum

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Hello, I've enabled that option and I'm still not having any luck. Could you kindly help?
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I've enabled and disabled it and tested both times. No dice.
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Nothing, no luck.
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So, whats your excuse for not being here now? Obviously you're online.
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The solution is to disable JFBConnect in Extension Manager of Artio JoomSEF.

JFBConnect - - Not using SEF
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Support Specialist
I'm not sure what you're expecting from our support. When you originally did your blast of support requests, there was a clear notice at the top of the page that we were presenting at a conference and, over that weekend, support times would be reduced.

The latest set of 5 posts you've made have been over the course of 30 minutes, and even if our profile says online, it doesn't mean that we're staring at the forums (or even actively online, as we have a long session time to prevent annoying logouts). We'd love to help, and do not know the cause immediately of what's going wrong. If you hadn't mentioned Artio, we wouldn't have been able to supply the fix above. I'm sorry that that didn't work for you, but there isn't always a magic bullet to fix user's issues. Many times it's trial and error as it's impossible for us to test every possible combination of components on a site, server configurations, and hosting providers.

Back to your issue, I can't tell if you actually fixed it from your last post. I hope that disabling Artio support for JFBConnect worked for you. I'd also like to know if the setting I recommended above is required as well. We have a "Common Support Questions" article which has the Artio fix in it, but will update it with your newest information to help others in the future to change both settings.
JFBConnect Common Support Questions:
www.sourcecoast.com/extensions/jfbconnec...on-support-questions

If you're problem still remains unresolved, can you send me an admin login to your site so we can get in and try to determine the cause of the problem. We'll install eXtplorer, so that we can modify files in (only) our component, but may update a configuration setting or 2 in Artio or other interacting components. We'll get to the bottom of the problem.

Thanks
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USER EDITED
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Support Specialist
Thank you for your feedback.
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