× Joomla Facebook Connect support forum

Topic-icon component generates this error

Active Subscriptions:

None
I just do the installation (com_jfbconnect_j1.5_v3.0RC2.tar) when I open the component generates this error

Fatal error: Uncaught CurlException: 6: name lookup timed out thrown in /home/sintcorp/www/administrator/components/com_jfbconnect/assets/facebook-api/facebook.php on line 597
The topic has been locked.
Support Specialist
15 years 9 months ago #4463 by alzander
Ahh, that's strange. We've heard of some issues involving the Overview page throwing different fatal errors, but that's a new one to us.

If you'd like us to investigate some options and test on your server, feel free to PM us a super admin account to your site and we can look into it further. You can PM us by using the arrow under our name to the left and clicking the mail icon. Please do this with the account that you purchased a support subscription to JFBConnect for, as the one you posted above with does not have an active subscription.
The topic has been locked.