From your post, and the plugins your seeing, it looks like you're using at latest, the 2.1 release. This release is over a year old and has multiple issues that have been fixed in subsequent releases. Please upgrade to v2.6.2.
For the full changelog:
www.sourcecoast.com/extensions/jfbconnect/changelog
Finally, the support forums are for active subscribers. Please update your subscription to receive priority support in the future.