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Topic-icon This isn't working for me - please help - paid subscriber

Support Specialist
15 years 10 months ago #4128 by alzander
I just sent you an email too.. think we're getting ourselves crossed between here and email. I apologized in the email, and will do it here in public as well. When I called out the errors above, it wasn't meant to be harsh. Our notifciation of a mis-ordering of the user plugins is terrible (there's a red 'x' to the right of the plugin even though there's a green check to the left (indicating it's published). For the error in red, we say 'recommend' you do something, when it's actually required.

Anyways.. Joomla 1.5.8 is too old. I can't remember what release, but it was between 1.5.9 and 1.5.11, Joomla changed some minor things internally that we (and many other) extensions use by default. Upgrading to anything past 1.5.15 should help, but yes, 1.5.20 (most recent as of a few days ago) is highly recommended.

Please let us know any other issues you're running into. I'm sort of confused as to the 'current' problems. Would love to get you set up and happy with your subscription and our support.

Thanks!
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15 years 10 months ago #4129 by fb_604171308
I did upgrade my site to Joomla 1.5.20 here:
wsmagazine.net/zine/
That isn't fixing the issue. I still cannot connect to facebook, no users are showing up in the User map and the Invite module isn't working. I still have the same account setup for you to check this out from my installation.
Thanks,
Bruce
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Support Specialist
15 years 10 months ago #4131 by alzander
The issue is definitely a conflict between the Facebook library we're using in JFBConnect and the Facebook custom code you're implementing. I've disabled the 2 modules you had (to test). However, the Facebook Graph API script (all.js) is still being loaded at the bottom of the page. I think this may be in the template, but I can't tell. If you could remove this block of code so we can test, that would help. Again, I think that will fix the issue, and the only/best resolution we'll have is to wait about 2 weeks for the next release of JFBConnect, which will have modules included to do what you're looking for, have all the functionality of JFBConnect currently, and include the required Graph API javascript out of the box.
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15 years 10 months ago #4132 by fb_604171308
I don't understand exactly what you mean by the custom code that I am implementing? Where is that code? So, you think there is facebook code in the template?
Bruce
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Support Specialist
15 years 10 months ago #4133 by alzander
I'm not sure where the code is being inserted from, but the code that needs to be removed/commented out for the time being is the very last lines of your HTML:
<div id="fb-root"></div>
<script>
window.fbAsyncInit = function() { FB.init({appId: '127972540577146', status: true, cookie: true, xfbml: true}); };
(function() { var e = document.createElement('script');
e.type = 'text/javascript';
e.src = document.location.protocol + '//connect.facebook.net/en_GB/all.js';
e.async = true;
document.getElementById('fb-root').appendChild(e);
}());
</script></body>
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15 years 10 months ago #4134 by fb_604171308
What page are you viewing when you see this?

I also am trying to see if I can get this working with another site of mine here: futurewavedesigns.com/joomla/
which has Joomla 1.5.15
Maybe I can do the upgrade to 1.5.20 on that and see if it helps too.
Bruce
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15 years 10 months ago #4135 by fb_604171308
I see the code now. I don't know what is making it show up. There must be some facebook something that is causing it.
Bruce
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15 years 10 months ago #4136 by fb_604171308
I think that code is gone now. It was in the Javascript SDK. So, where do we go now with getting this to work?

I didn't exactly follow what you meant by the next version will have features that I am seeking? What additional features will this software have? Or actually, if I have a subscription for this, JFBConnect does that allow me to download any other components or plug-ins?
Bruce
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15 years 10 months ago #4137 by fb_604171308
It works now.
Bruce
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15 years 10 months ago #4138 by fb_604171308
So, now the next thing is to figure out how to best use this with Community Builder on the main site. Community Builder has it's own login and so I was a little unsure how to make it work. Do I use the JFBConnect Login module or the Community Builder login, which will let users add a fuller profile?
Bruce
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