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Topic-icon Error: 500 - View not found [name, type, prefix]: jfbconnect,html,jfbc

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It works for me in Google Chrome, but not in Firefox (3.6.4)

Error: 500 - View not found [name, type, prefix]: jfbconnect,html,jfbconnectView
Resultant URL: urbanstl.com/index.php?option=com_jfbconnect

Thanks,
Dave
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How are you getting to that page? You shouldn't be accessing it directly, as that URL doesn't work (as you can see).

Not sure what the issue is, but I'm definitely seeing another problem. You're making to calls to Facebook.Init with 2 different API keys. This isn't allowed by Facebook. You have to use the same API key for both, or remove the second call. I don't think this is what's causing your problem, but something you'll want to fix as well.
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alzander wrote: How are you getting to that page? You shouldn't be accessing it directly, as that URL doesn't work (as you can see).

Not sure what the issue is, but I'm definitely seeing another problem. You're making to calls to Facebook.Init with 2 different API keys. This isn't allowed by Facebook. You have to use the same API key for both, or remove the second call. I don't think this is what's causing your problem, but something you'll want to fix as well.

Thanks for the quick response! I accessed it after trying to authenticate at urbanstl.com. I think the only other place I have a Facebook API is with JomSocial and I just removed it a bit ago.

It's interesting that it works for me in Chrome but not Firefox... I got the field mappings to work correctly -- they're sucked in after every login in Chrome. Very cool!
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You should only be using JFBConnect -or- JomSocial's Facebook. They don't work together, so you should remove the API key from JomSocial and turn off the Facebook features there. There are conflicts when they try to operate at the same time as Facebook calls back to the site, and both JomSocial and JFBConnect try to intercept those calls.
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Right... Initially I matched the keys but then I thought what you just wrote and removed the API keys in JomSocial and turned off the FB integrations there as well. Still no go.

Just tried Safari 5 on my Mac Mini. Same problem as with Firefox 3.6.4 on both my Windows and Mac boxes. I just updated both boxes to Firefox 3.6.6 and still have the problem. Chrome on my Mac Mini also works.
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You're URLs are not SEF, but I have to ask anyways, are you using any SEF (or other components like JoomFish) components that may be re-writing things in the background?

If not, I think we may need to get in to take a look at your site. If you could PM us a super admin account, we'll do what we can to get you going.
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alzander wrote: You're URLs are not SEF, but I have to ask anyways, are you using any SEF (or other components like JoomFish) components that may be re-writing things in the background?

If not, I think we may need to get in to take a look at your site. If you could PM us a super admin account, we'll do what we can to get you going.

I'm not using any SEF components. I am running nginx webserver and only rewrite 'www.urbanstl.com' to 'urbanstl.com'.

If you can look in the site, that'd be great. I really do appreciate your help. Will email account info.

Thanks!
Dave
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Dave,
I logged into your site, and was able to find the issue. It wasn't JomSocial, but the issue is caused by the "Like" module on the right. Unfortunately, that uses the new Graph API, while JFBConnect still uses the 'old' REST API. They are incompatible. JFBConnect 3.0, out in July, will be upgraded to the Graph API and that should resolve the conflict. Unfortunately, the only solution for now is to use JFBConnect OR the Like module you have. I left them both enabled for the time being so you can choose.

Other things to note:
* JomSocial 1.8 also has some incompatibilities, so we wouldn't recommend upgrade to that until JFBConnect 3.0 is available.
* Your Like module was actually using a different API key than JFBConnect. That still won't work with JFBConnect 3.0 as Facebook only allows one API key per page. I'd look into how to consolidate these keys. (No, FB doesn't make it easy)
* Good news - we'll be including a Like module with the 3.0 release (and have some other goodies planned)

Hope this helps, and sorry for the inconvenience.
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Thanks for the great troubleshooting. I turned off the Facebook "Like" module on pages where the JFBConnect module exists. Now it works!

What incompatibilities with JomSocial 1.8 have you noticed? The main thing I noticed is that the mapping didn't seem to work with pre-existing fields in JomSocial. When I created new fields in JomSocial, the mapping worked.

Looking forward to advances in JFBConnect 3.0!
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We're still investigating, and it seems to be only under certain configuration settings. Are you using 1.8 on your site?

The main issue is that 1.8 is using the new Graph API. When those Javascript libraries are included, then they conflict with the 'old' libraries that JFBConnect uses, which prevents normal operation. If it's working for you, then great! That's a good datapoint for us as well to know.

We're looking forward to 3.0 as well :)

Thanks for letting us know how it went, and glad we could help.
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