Topic-icon "jfbconnect remote error check"

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1 year 9 months ago - 1 year 9 months ago #68091 by buztan
I'm getting this error ("jfbconnect remote error check") but not sure why. Have looked through forums but nothing relavent there. I can login to the website fine using Facebook.   The website is at quintonia.net

Any thoughts appreciated!
Last edit: 1 year 9 months ago by buztan.
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Support Specialist
1 year 9 months ago #68098 by mel
Replied by mel on topic "jfbconnect remote error check"
The full error coming back from Autotune is usually "Not Acceptable! An appropriate representation of the requested resource could not be found on this server. This error was generated by Mod_Security." It seems like mod_security (an Apache firewall addon) is blocking our automated tool from scanning your page. Mod_security, in general, tries to prevent 'bad' requests (malicious, automated, and various other kinds). It may be detecting our tool is automated (not a real browser) and denying it. You'll need to investigate your mod_security logs, or disable it, to let the Autotune tool perform its checks. Additionally, we recommend testing your page with other automated checkers.

If the functionality of JFBConnect works properly, it's safe to ignore the error for now. I've added an issue to our tracker to investigate revamping how we fetch the page status.

-Melissa
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