Topic-icon gantry tamplete error

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11 years 2 months ago #30499 by דגלבית
today i installed jfbconnect
after installing, when i try to edit my gantry tamplate i get thes error
File Attachment:

i try to disable all jfb componnents and i still cant edit tamplate.
i dont know what the connaction between gantry and jfb
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11 years 2 months ago #30506 by alzander
Replied by alzander on topic gantry tamplete error
That seems to be an issue with Joomla loading the update information from our server when it automatically checks for updates. I'm not sure why that's happening in your RocketTheme template at all.

I'd recommend trying to go to the Extension manager -> Updates area. Hit "Refresh" and see if that helps the situation. If not, let us know.

Thanks,
Alex
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11 years 2 months ago #30509 by mardom
Replied by mardom on topic gantry tamplete error
I'm having the same problem. This step does not work: (Extension manager -> Updates area. Hit "Refresh".) Only after you uninstalled JFB is able to update the Joomla.
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11 years 2 months ago #30525 by alzander
Replied by alzander on topic gantry tamplete error
We've found the issue. In our XML setup file, there's a space around the update server address, which is causing Joomla issue. It's easy to fix on our end by re-packaging the files, and we will release an update over the next few days with this and some other minor changes.

Thanks,
Alex
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11 years 2 months ago #30551 by mardom
Replied by mardom on topic gantry tamplete error
I have to solve this temporary here? prevents the problem of configuring the template rockttheme
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11 years 2 months ago #30569 by alzander
Replied by alzander on topic gantry tamplete error
We just posted Beta3. The main change was simply an update to the update server which should hopefully fix this silly issue.

To install, please do the following:
* Uninstall beta2 from the Extensions Manager area. If you don't do this, Joomla won't change the update server, for some reason
* Install beta3 like it's new.

All your configuration settings will stay, so you shouldn't loose any data or anything when you uninstall.

Thanks,
Alex
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