Topic-icon You cannot access the private section of this site. Joomla 2.5

Active Subscriptions:

None
10 years 2 days ago - 10 years 1 day ago #43367 by dettodo
A few months ago, my jfbconnect subscription has expired. And just now, I renewed it and applied the new subscription ID with original setting, but what the bad, I couldn't login via SClogin anymore (into Kunena forum.) Just got the msg "you cannot access the private section of this site." Can anyone help to solve this? Thank you
Last edit: 10 years 1 day ago by dettodo.
The topic has been locked.
Support Specialist
If you’re trying to login using Joomla login credentials, and they aren’t working, please try disabling caching in the Advanced parameters section of the SCLogin module. Also, check the Returning User Redirection setting to make sure it’s going to the right location.

Beyond that, let us know how you are trying to authenticate so we can test further. If you are using Joomla credentials, please create a test account and let us know them so we can test.

Also, can you try using the standard Joomla login module to see if that works? That will help narrow things down as well.

Thanks,
Alex
The topic has been locked.
Support Specialist
Can you help tell me where the SCLogin module is published? From it's settings, I see it's only set to show on the Kunena Menu items. However, the only Kunena menu item I could find was for the Kunena Home Page, and that menu item was unpublished.

Can you post (or Private Message me) the URL of the page where I should be trying to login on the front end from?

Thanks,
Alex
The topic has been locked.