Topic-icon Problem with "Automatic Registration"

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10 years 6 months ago - 10 years 6 months ago #37726 by indiferenca
When the user registers through Facebook, the site returns this error:

You Must Provide at least one recipient email address.
Could not instantiate mail function.
Failed to authenticate: Access Denied

But the user is saved in DB.

Any idea how to solve the problem?


If I use "Normal Registration". Everything works correctly.

But I want the user to be automatically registered and do not have to go through the registration form.
Last edit: 10 years 6 months ago by indiferenca.
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Support Specialist
10 years 6 months ago #37731 by alzander
Bruno,
When the user is stored in the database, can you check if their email address is correct/valid? All I can guess is that something is wrong with the email which could be a bug in JFBConnect or a weird response from Facebook.

Beyond that, check if you have any authentication, user or system plugins that may be trying to send an email during registration (or anything else that's different than normal). It's possible another plugin is causing a conflict, but we'd need to narrow it down.

Finally, in the Configuration -> Misc area, turn "Enable Debugging Mode" on and see if any other messages are presenting during registration which may help narrow things down.

Thanks,
Alex
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