Topic-icon Sclogin stopprd showing after jomsocial update

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13 years 2 weeks ago #33360 by dmollo
The Sclogin seemed to be working fine with Jomsocial 2.4. I just updated JomSocial to 2.8 and now the Login with Facebook doesn[t show in the sclogin module and the website hangs endlessly..
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13 years 2 weeks ago #33361 by alzander
We test rigorously with JomSocial 2.8 and there are many sites using that version. Can you post, or private message, a URL to a page where we can see the module not work and/or hang?

You may also want to try using the Custom Image option in the SCLogin module. That bypasses the Javascript button which can be dependent on load times from Facebook. Additionally, if you're not already using it, you can also switch to the newer SCLogin module. That version will be in the next release of JFBConnect, but is available as a separate (free) download right now. For more information on it, see:
www.sourcecoast.com/sclogin/features/

Hope that helps get you started,
Alex
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13 years 2 weeks ago #33362 by dmollo
Alex.. The hang comes when I simply load the homepage. It seems as though it is a library conflict or something. One thing.. When I updated JomSocial. It suggested that I delete the Zend Lib so I did. That is when all the problems began.
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13 years 2 weeks ago #33365 by alzander
The Zend library isn't anything that JFBConnect cares about. That was something that was specific to JomSocial only. If that's what's causing you problems, it would be a JomSocial issue.

Again though, if you can post or Private Message us a URL to a page where we can see the problem, we'll gladly look and see if there's anything out of the ordinary. Using the Custom Image option or the new SCLogin module as mentioned above are also options that we'd suggest.

If you've already tried any of the above, let us know the results.

Finally, have you tried another browser? If not, I'd recommend testing in different environments and let us know if there are specific ones with issues, or if it's all.

Thanks,
Alex
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13 years 1 week ago #33368 by alzander
Thanks for sending a link. I just tried to login for the first time, and was properly sent to the "Login / Register" page of JFBConnect where the user could create an account. I didn't create one though as I'm not sure where the problem is.

Can you let me know if you can get to that page with a new account, or if it's only when logging in with an account that's already registered?

Another thing I noticed was that your main page in loading your actual site in frames, which is not recommended in general anymore. Additionally, one of the frames that's loading is from a completely different domain, which could be a problem for Facebook. The other frame is loading content that doesn't exist "<frame src="Documents/Sitio sin nombre 1/UntitledFrame-6" frameborder="0" noresize />"

If possible, I'd remove the frames entirely since they aren't doing anything good, and likely only causing problems.

I hope that helps get you started, but if not, let us know more specifics about how you're testing and when problems are happening.

Thanks,
Alex
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13 years 1 week ago #33369 by dmollo
That's ugly.. The funny thing is.. I didn't set it up in iframes.. It is a setting somewhere I have to find..
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13 years 1 week ago #33373 by alzander
Yeah, I'd really recommend looking into removing that. The 'main' domain that the frames are loaded from are then loading the other frame from a different domain. Each Facebook Application has an "Application Domain" setting. In your case, I'm assuming it would be the 'framed' domain that you should use, but no matter what, it's a bit confusing and I don't know how Facebook truly 'sees' your site. It definitely could think things are suspicious and mark your app as spammy or something like that, which requires more steps from users to login, Like, or otherwise interact with the site.

So, hopefully, the above helps get you going, but I'd really look at the frame stuff. Again, I can get to the Login / Register page. If you're seeing the loop after the user has registered, let me know, and I can register and then try to login and test some more. Right now though, I can't see any issues directly... but I can see how problems may be happening with the framing situation you're in.

Hope that helps,
Alex
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