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Topic-icon "Register for this site" goes to "Username or Password do not match"

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Hi,

I have what may be a related issue...

When new users login through Facebook, this is working great! Nice component!

However, when they click on the "Register for this site" option beneath the facebook button...
(which I think would be better utilized if positioned above and in a larger and bolder font than the facebook button, since the main objective is to get users registering for my site; and facebook is a only secondary means for them to do so)
...New Users are sent to the red error page that reads: ""Username and password do not match or you do not have an account yet." instead of being taken to a registration page for the CB/Joomla side. Any idea what's wrong? the site is www.luvmatters.com if you want to check it out directly.

Thanks in advance for your help!
Newbie Beth
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Support Specialist
Beth,
I moved your topic to the JFBConnect forums because the forum you posted in (for the Enhanced Registration Plugin) is a whole other thing, so your issue definitely isn't related to that.

Anyways, for your issue. I just checked out your site and am not sure exactly what's going on, but of course I have some suggestions :)
1) We can definitely help give you some advice to re-style the login module how you want, but lets get through the issues first. As far as the Facebook being secondary, I can see what you're saying. However, the way we use the Login functionality is to get users into the site quickly (with no long registration forms). If you have the "User Creation" setting set to "Full Joomla User", you're users will have a full Joomla account that they can use later to login with, which just gives more flexibility.
2) When I click the "Register for this site", I'm taken to the this page , which has an error, but it's different than the one you mention above. I get: "You are not authorized to view this page!" That error is usually presented if you have CB set to not allow new user registrations, and is not due to JFBConnect. Please check your Community Builder configuration, and see if you enable their login module, what page you go to and if it's the same as what I linked to above.
If you are getting the Username/Password don't match error, let us know. Also, make sure you're not somehow logged into Joomla when trying to click that link.

Also, the affiliate banner your using doesn't have your affiliate ID set. It's currently showing XXX, which should be a number (in your case 141).

Finally, if you use JFBConnect, are enjoying it or our support, please considering voting for us on the JED. It's not necessary, of course, but we definitely appreciate it!
extensions.joomla.org/extensions/social-...ook-integration/7215

Thanks, and good luck!
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My bad. Sorry I posted in the wrong spot! And thanks for setting me straight!

You were right. I switched the setting in CB Configuration Manager> tab Registration> Allow User Registration from "same as global 'allow registration' site setting" to "yes, independently of global site setting" and the link is now taking me to a proper registration page. I'm grateful and humbled that it was only the switch of a button to fix, no matter how confusing the language CB uses on this point is! lol.

I would still like to embolden the presentation for the "Register for this site" button on the home page. Some of my beta-testers completely missed it, and they (strange as it may seem, don't want facebook accounts). I get very nervous when poking around in code. Can you direct me to the right file/line to do this so I don't make any major screw ups?

Also, I've attached the page that follows lining on the Facebook button. If you or anyone has any suggestions on how to simplify this, I'd appreciate it. I may just refine the language in each instance so it is more specific and less confusing, but if there's a way to have fewer buttons/words for folks, the better, as always!:)

Something strange just happened while I was testing the logins with facebook button. I landed on two different pages, one on safari and one on firefox. I've attached screen grabs of them here. Please let me know what you think, if something is wrong or what have you.

Strange about the affiliate coding too. I thought I'd pasted in what was generated from your system. I'll look into it straight away. Thanks for the heads up on this!

Thanks for your speedy response too!

&Yes, I'm all for giving praise and credit where its do too:)
Beth
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Support Specialist
No worries about posting in the wrong forum, happens all the time. That's what moderation privileges are for..

Glad to hear it was just the setting. We get a lot of user's who don't like that it was such a simple solution.. we love simple solutions. Hard ones make us work more :) CB can definitely be confusing...

As for how you'd like to update the module to make Registration more pronounced, the first thing you'd want to do is create a template override. You can find directions at the link below. This lets you easily override the default JFBCLogin look, but has the benefit that, if you make a mistake and can't figure it out, or just want to check how 'different' it is, you can rename you're template override file and the original will automatically appear. For info on creating a template override, see this page:
www.sourcecoast.com/extensions/troublesh...ng-joomla-extensions

After the template override is ready, edit that file. Unfortunately, it's a little messy right now, and it's something we're going to be cleaning up in a future release.. but that doesn't help you now. Anyway, at line 41, you'll see the code:
echo $fbClient->getLoginButton();
And below it, you'll see (over about 30 lines) the code to display the forgot login, forgot username, forgot password. If you want, you can move the getLoginButton code above to near the bottom of that block, right before the last ?> on line 73. In all, the original getLoginButton() section at the top would look like:
</form>
        <?php }
        ?>
	<ul>
		<?php
		$usersConfig = &JComponentHelper::getParams( 'com_users' );
And the 'new' login button should be inserted at the bottom like:
<?php echo JText::_('Forgot Password?'); ?></a>
				</li>
			<?php }
		}
	echo $fbClient->getLoginButton();
	?>
</ul>

To make the "Register For this Site" bold, at line 48, you'll see the link for this. You can simply put <em> tags around this block and that will make it bold. If you want help making the text actually bigger, we can do that too.. but let's get through the above first.

Last but not least, regarding the login portion, another suggestion is to simply update the /languages/en-gb/en-gb.com_jfbconnect.ini file and change the Login With Facebook string to "Login". This leaves the blue 'f' and most people will know what this is, but makes the overall button less pronounced. That may be all you need.

Finally, there was nothing attached for the differences in Safari vs Firefox either. However, JFBConnect does have different settings for New User Redirection vs Returning User Redirection. If you registered for the first time, using Safari let's say, you'd go to page 'a'. Then, if you tried again in Firefox (and any subsequent login), you'd go to page 'b'. Check if that might be the issue, but if not, let us know.. we can test more. Feel free just to send the URLs of the different pages you go to, the pics aren't necessary.

Hope this all helps, and definitely let us know if there's more we can help out with, or if the above just makes your head want to explode. Thanks, and good luck!
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Hi Alzander,
Thanks again for your support!

Regarding Affiliate link:
In Banner Manager>SourceCoast Banner> Click URL I input the code that was sent to me:
www.sourcecoast.com/?amigosid=141

This isn’t working as you know. It takes me to the =XXX experience.

I swapped out the URL heading and the XXXs cause the phrasing was different and tried this:
www.sourcecoast.com/extensions/jfbconnect?amigosid=141

Unfortunately, this doesn’t work either.
Can you identify what is off in the coding? Or if there is another place to input the click URL I haven’t found?…I didn’t see anywhere in the module…

Regarding changing the login/registration coding:

The template override I created wasn't functioning, so I just made the changes in the primary default.php and the changes when into effect.

I've had trouble with this. Even inputting the <em> on the block turned my entire opening page into italics, so I just made the link All Caps and changed it to read: "REGISTER WITHOUT FACEBOOK" and it stands out a little better. Eventually, I want to make a button out of it. I also removed the bullets for the two items, "register" and "forgot" so they look less like sub-items. I tried many ways to indent the facebook login button so it is flush with the items below it, to no avail. It keeps denying the codes I input.

I'm aiming to dig into the Login/Registration page today to simplify this. But wanted to get back to you on the above in the meanwhile.

I'm not sure why my attachments didn't come through on your end. They showed on my end as working. The possible explanation you offered makes sense though and I think applies.

Thanks again!
Beth
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Support Specialist
The affiliate link should be either of the ones you post above. The page that you go to when you click it will look the exact same as it does if you don't have the amigosid=141 code. However, our system uses that id number to know that 'you' sent the user to our page. When they create an account, our system marks them as from you, and any sales they make are commissioned to you. Hope that makes sense.. in short, use the amigosid=141 URLs, and you can link to any page on our site with it.

Anyways, it sounds like you'll be doing a bunch of heavy lifting on the site today. If you can't get the login module to show how you want, just let us know and we can help out. Good luck on your launch, and let us know if there's anything else we can do to try and make it go smoothly!
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Hi Alzander,

Thanks for your well wishes for the launch! All has gone pretty smoothly...a couple hiccups that I'm aware of, but that's how they get fixed, by letting us know they are there;)

I've been working more on the CB side to make things simpler for users registering. I'm still challenged by trying to indent the facebook button. I hesitate using the smaller button you suggested earlier because I've got a "Follow LuvMatters On" section that has the "f" and "t" buttons and I do want it to look different and specify that its for registering/loggin in. Have you any solutions for this? I'm researching how to make a button out of the CB "Register Without Facebook" too (I know this is out of your scope, I'm just mentioning it to keep you abreast). I think these two combined will suffice, so users aren't confused about what actions they can take.

Yay! Finally found the spot for the affiliate #...I'd put it in the URL line in Banner Manager, but hadn't realized that the 3 digit code also needed to be swapped out in the belly of the code your site generated. So, now it's in both places and appears to be working great!:)

Thanks!
Beth
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Support Specialist
Beth,
Looks like you got the button created out of the CB Registration button, nice! As for the Facebook button, do the following, and you should be able to manage the indentation real easily. Simply add the following style to your stylesheet (the 50 can be changed, but I think it's close to what you're looking for):
.fb_button {
margin-left:50px;
}

From a quick look, the stylesheet to use would be the one below, but you know your site better, so there may be a more organized place to put this:
templates/tx_gravity/css/template.css

Let me know how this goes, and good luck!
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Hi Alzander,

It worked! You're a total tech-mensch!:)

Thanks & praise!
Beth
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Support Specialist
Beth, glad to hear we could help, it's what we do, thanks for subscribing, yadda yadda yadda :) Good luck again, with your site. If you run into any other issues, definitely let us know.

Finally, if you'd like to vote or review JFBConnect on the Joomla Extension Directory, we'd definitely appreciate it. It's, of course, not required in anyway.
extensions.joomla.org/extensions/social-...ook-integration/7215

Thanks,
Alex
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